Customer Service Supervisor

6 months ago

Hofuf, Saudi Arabia Ecolab Full time

We are looking for an experienced leader with a proven track record of being able to set and deliver high standards consistently. You will be an open and honest leader who values and drives that in others and are able to inspire, motivate and engage people at all levels across a dynamic field-based business.

What’s in it For You:

- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments.
- The ability to make an impact and shape your career with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best.
- Access to the industry’s most innovative training programs
- A culture that values safety first, including training and personal protection.

What You Will Do:

- Team Leadership: Lead, motivate, and mentor a team of customer service representatives, providing guidance and support to foster a positive and productive work environment.
- Oversees assigned customer service operations to ensure that customer claims and complaints are handled fairly and effectively. Understands sales initiatives, products, and distribution methods of division(s) supported.
- Identify, lead and deliver cross departmental people engagement initiatives.
- Set objectives and goals for area of responsibility and monitor performance daily.
- Prioritization of resources to meet customer and business needs in a constantly changing service-based organization.
- Own and oversee day to day performance of multiple teams with a diverse set of processes.
- Work collaboratively to solve customer and business problems at multiple levels.
- Independent delivery of operational change as well as day to day tactical improvements
- Work with the Head of Customer Service to define and deliver strategic initiatives.
- Support Finance to get SABIC, Aramco, and Maaden GR/SES on time.
- Ensure team submits invoices on time.
- Experience of people leadership and performance management techniques
- Solid background of being able to identify and deliver process change and improvements.
- Sets high standards and able to measure team and self-performance vs targets.
- Passionate about customer service showing ownership at all times.
- Able to deal with time critical issues calmly through to resolution.
- Excellent written and verbal communication skills aimed at individual contributor through to senior management level.
- Highly organized and structured approach
- Committed to diversity and inclusion within Ecolab.
- Open, honest and collaborate.

If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship.

li-imea

**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

  • Customer Service Supervisor

    5 months ago

    Hofuf, Saudi Arabia 1st Talent Full time

    **- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...

  • Customer Service

    5 months ago

    Hofuf, Saudi Arabia 1st Talent Full time

    **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for organizing and overseeing the daily activities. - Manage staff...

  • Customer Service Specialist

    5 months ago

    Hofuf, Saudi Arabia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79036 Time Type: Full Time **Position: Customer Service Specialist.** **Overview of the Position** - To coordinate Operations and Customer Service tasks...

  • Service Supervisor I

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    . We bring out the best in wells - and people. Coordinating cementing service line work at the well site, and providing quality customer service are the requirements of this job. As a Cementing Service Supervisor I, you will provide the planning necessary for the job including instruction to the crew and equipment used. You will ensure customer satisfaction...

  • Service Supervisor Ii

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Supervisor Ii

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Customer Service

    5 months ago

    Hofuf, Saudi Arabia 1st Talent Full time

    For immediate Hiring "Customers Service" For a medical center in Dammam, KSA **Requirements;** - Can handle the clients - Good in English - Preferable those Having an experience in Reception/ Customer Service **Main Tasks;** - Welcome the patients & scheduling their times - Answering the phone calls Salary; Negotiable **Salary**: ﷼1.00 per...

  • Key Account Rep

    5 months ago

    Hofuf, Saudi Arabia Ecolab Full time

    Job Characteristics:Is a dedicated contact for Ecolab's largest, most strategic, and profitable accounts and is responsible for understanding all the special requirements, procedures, and policies for their accounts as well as those of the team. In addition to order entry and general inquiry response, the role will focus on improving the relationship with...

  • Soft Service Supervisor

    5 months ago

    Hofuf, Saudi Arabia NASCOM Full time

    **Job Purpose**:Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and...

  • Service Supervisor I

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Supervisor I

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Supervisor Iii

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Supervisor I

    5 months ago

    Hofuf, Saudi Arabia TechnipFMC Full time

    TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...

  • Spa Supervisor

    7 months ago

    Hofuf, Saudi Arabia Hilton Full time

    Spa Supervisor A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. **What will I be doing?** As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member...

  • Service Supervisor I

    5 months ago

    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Customer Service Representative

    5 months ago

    Hofuf, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    **Job Overview**: Help customers with complaints and questions, give customers information about products and services, take orders by helping customers understand the product and answering questions about their orders, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers...

  • Spa Supervisor

    7 months ago

    Hofuf, Saudi Arabia Hilton Full time

    A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. **What will I be doing?** As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa...

  • Receptionist / Customer Service

    5 months ago

    Hofuf, Saudi Arabia 1st Talent Full time

    For immediate Hiring "Receptionist" For a medical center in Dammam, KSA **Requirements;** - Can handle the clients - Preferable those Having an experience in Reception/ Customer Service **Main Tasks;** - Welcome the patients & scheduling their times - Answering the phone calls **Salary**; Negotiable **Salary**: ﷼2,825.33 per month Application...

  • Customer Service Representative

    5 months ago

    Hofuf, Saudi Arabia Sizal Group Full time

    Job Summary: The Customer Service Representative will be the liaison between our company and **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication "scripts" when handling different topics. - Identify customers' needs, clarify information, research every issue and provide solutions and/or...

  • Reservations Supervisor

    5 months ago

    Hofuf, Saudi Arabia Hilton Full time

    Reservations Supervisor Saudi Nationalities Only ; A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue...