Service Experience

7 months ago


Riyadh, Saudi Arabia Unox Spa Full time

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the seventh year in a row, is looking for a Service Experience to join the Customer Experience Team at the Unox Arabia site.

**Main activities**:

- Providing technical assistance telephone service to customers who contact the company for clarification on how to operate and use company product;
- Supporting customers regarding the operation and use of the company's products or services, identifying solutions and providing assistance to eliminate the causes of a failure or malfunction and to ensure correct operation;
- Manage return activities;
- Transfer the problems encountered to the company;
- Ensure the preparation of reports with the most frequent causes of a failure or malfunctioning;
- Prepare training on product use and service delivery;
- Prepare training material for product technical support courses;
- Instruct and update customers and the technical support team on the technical features and procedures for installing and repairing products.

**Requirements**:

- Excellent knowledge of the English and Arabic.

**Why Unox?**
- Unox investe nella crescita dei propri collaboratori, offrendo programmi di formazione e percorsi di sviluppo personalizzati per aiutarti a realizzare il tuo potenziale;
- Opportunity to join a structured, international organisation, certified Great Place to Work®;
- Opportunity to be part of a dynamic, high-tech, cutting-edge environment.

If you recognise yourself in the characteristics we are looking for and in our values - Passion, Teamwork, Result Orientation - you are the right person for us


  • Client Service

    7 months ago


    Riyadh, Saudi Arabia Cartier Full time

    Reference Code: 100683**Client Service & Experience Manager**: - Riyadh, 01, SA- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...


  • Riyadh, Saudi Arabia AtkinsRéalis Full time

    We are currently looking for a** Service Delivery Expert** for our major rail metro project, you will play a pivotal role in coordinating and managing the Operations and Maintenance (O&M) contractors during the launch and main operations of the metro system. This position demands a seasoned professional with comprehensive expertise in every aspect of metro...


  • Riyadh, Saudi Arabia Atkins Full time

    **Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins We are currently looking for a** Service Delivery Expert** for our major rail metro project, you will play a pivotal role in coordinating and managing the...


  • Riyadh, Saudi Arabia Talent Pal Full time

    **Location** Riyadh **Deloitte**, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22219335 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Experience Manager

    5 days ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22210147 **Job Category** Rooms & Guest Services Operations **Location** Aloft Riyadh, 2385 Olaya Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24062163 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the...


  • Riyadh, Saudi Arabia RedBox Technologies Full time

    RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...


  • Riyadh, Saudi Arabia Devoteam Full time

    Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...


  • Riyadh, Saudi Arabia Serco Plc Full time

    Head of Guest Experience - Subject to Contract Award Make a difference every day The Job Opportunity Subject to contract award, Serco Saudi Arabia (SSA) will be acting as a managing agent th at is responsible for a project that will act and serve as a luxurious tourist destination. SSA’s role as a managing agent and master operator will be to manage the...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24086590 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...


  • Riyadh, Saudi Arabia Innovative Solutions Full time

    **Company Description**: Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC established in 2003 headquartered in Riyadh with presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompasses Advisory Services, Technical Assurance, Solution Deployment, Professional Services and Managed...

  • Electrical Technicians

    7 months ago


    Riyadh, Saudi Arabia Roots Recruitment Service Full time

    Must have water factory experience. **Salary**: ﷼4,000.00 per month Ability to commute/relocate: - Riyadh: Reliably commute or planning to relocate before starting work (required)


  • Riyadh, Saudi Arabia Grand Community Co Full time

    **Responsibilities**: - Responsible for customer service in the Middle East region; Develop and implement customer service procedures and service standards; - Summarize customer complaints, send product defect problems to product, R & D department in time, and promote optimization; - Have the ability to deal with customer emergencies, crisis coordination...

  • Mechanical Technicians

    7 months ago


    Riyadh, Saudi Arabia Roots Recruitment Service Full time

    MANDATORY : Must have water factory experience. Mechanical technicians optimize the performance of mechanical products, machinery, and equipment. They assist mechanical engineers to design mechanical products, analyze performance results, and maintain mechanical equipment and machinery. They may be employed in the transportation, industrial, electrical, or...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23103701 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22206478 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Office Manager

    6 months ago


    Riyadh, Saudi Arabia Moody's Investors Service Full time

    Office Manager **Imagine what we can INSPIRE with you** Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. **Job Duties and Responsibilities**: - Provides executive level administrative support with a strong focus on...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23147279 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Riyadh Hotel & Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23125944 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...