Head of Key Accounts
1 week ago
**Head of Key Account**
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding has an opening for** Head of Key Account**in** Saudi**the purpose of the job is to Manage and drive performance of assigned Key Account team in the country. Set strategies to increase Global & Multinational customer’s share of wallet to drive new business from these accounts in the portfolio
Join**_ us in connecting people and improving lives_**
**In this Head of Key Account position**
**JOB PURPOSE**
Coordinate implementation of Fleet Management strategy and plans to manage and update fleet plan on a continual basis, requiring close coordination on demand side with Network Operations and regions and to improve efficiency and safety for organization ground fleet through activities like vehicle tracking, reporting on fuel consumption, monitoring of driver behavior and management of vehicle and aircraft maintenance in line with overall business strategy and objectives, and Group guidelines and policies
**PRINCIPAL ACCOUNTABILITIES**
- Manages and drives performance of country Key Account channel
- Responsible for Global & Multinational customer segments budget achievement in the country
- Provides guidance to Key Account channel and aligns their targets based on country’s priorities
- Coordinates implementation of strategic priorities together with regional heads
- Steers and improves performance of the Sales channel through performance measurement.
- Supports local Key Account Teams (e.g.through account planning, joined visits to Top customers) and acts as coach for the Key Account Team
- Organizes internal and external sector events in the Country (e.g. Sector meeting, Customer events)
- Performs work tasks as per instructions by M&S
- Works in line with DHL rules and standards
**Now, here’s what we need from you.**
- Bachelor’s Degree in logistics or related field
- Good English skills, both written and spoken.
- Excellent leadership, communication, coordination and interpersonal skills.
- Strong knowledge of the logistics and forwarding industry.
- Good understanding and deep knowledge of products, business models and sector issues in freight forwarding industry; experience with Key Account Sales channel
- Well-developed management skills collaborative leadership style to steer senior Sales Team
- Ability to identify customer needs by gathering information and building long-term relationships
- Good communication and presentation skills
- Conceptual thinking and analytical skills
**We offer**:Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
**Why join DHL Global Forwarding?**
Our **TOP EMPLOYER prestigious certification** attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, **when people think of forwarding; we want them to think DGF**because we have:
- The**largest global network** with more than ~30,000 passionate employees
- The most **efficient processes**and **fastest response times**:
- The **best solutions**and **best customer service**
**Our Vision**:The Logistics Company for the World.
**Our Mission**:Excellence. Simply Delivered.
**Our Purpose**:Connecting People, improving lives.
**Our Values**:Respect & Results
**Our Goals**:Employer, Provider, and Investment of Choice, Living Responsibility
- DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics._
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