Costumer Service Manager

1 week ago


Jeddah, Saudi Arabia Arabian petroleum supply company Full time

a. Directs and supervises the activities of the assigned personnel in the Lube Customer Service Center and exercises financial authority at the level as established by management for this position.

b.Ensures the proper management of all activities related to all lubes business lines, inland and ensuring that customers expectations are met and exceeded whilst continually seeking best practices and benchmarking with “Best in Class” companies.

c.Manages telemarketing sales programs in coordination with Marketing Management, by seeking out new customers and reactivating dormant ones to maximize affiliate profit contribution while maintaining close coordination with the LOBP to keep the inventories within target.

d.Manages and control Credit/TAR to optimize affiliate credit exposure and maintaining DSO & Over dues within affiliate targets through close coordination with all business lines, in addition to continual review / update of customer masters.

e.Manages and interprets protective programs to enhance customer relationships and quality service by initiation of regular Customer Surveys and “spot” surveys on new customers and major ones, initiating innovative programs for continual improvement.

f.Recommends to the supervisor the training and career development cycle of customer service center personnel.

g.Ensures compliance with company regulations and standards on employee health and safety, product safety and environmental protection ensuring that customers know about product MSDB’s.

نوع الوظيفة: دوام كامل

الخبرة:

- خدمة العملاء: 3 سنوات (مطلوب)
اللغة:

- الانجليزيه (مطلوب)


  • Onboarding Engagement

    7 months ago


    Jeddah, Saudi Arabia Bupa Arabia Full time

    Role Purpose: The primary objective of costumer engagement Specialist is to effectively communicate and promote our health insurance services by educating the member about the convenience and benefits of our tele-health and program within our health insurance plan. Key Accountabilities: 1- Outbound calls; - Conduct engaging and persuasive phone outreaching...

  • Service Manager

    4 weeks ago


    Jeddah, Saudi Arabia CV-Library Full time

    We are seeking an experienced and driven Service Manager to join one of Saudi Arabia's leading and most innovative automotive dealership groups. If you are currently working as a Service Manager within an automotive dealership and are based in Makkah or Ar Riyad, this could be the perfect opportunity for your next challenge. This role offers the chance...


  • Jeddah, Saudi Arabia Hilton Full time

    A Service And Hospitality Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Service And Hospitality Manager, you will oversee the Guest Service/Front Office Team which is the main...


  • Jeddah, Saudi Arabia HCP International Full time

    **Category**:Management, Passenger Car Dealership **Location**:Jeddah **Salary**:SR 20,000 plus benefits and competitive bonus scheme **ROLE DETAILS**: Our client is a franchised dealer with several branches in key locations across the Kingdom of Saudi Arabia. They have excellent aftersales facilities, and their teams have won multiple awards. The...

  • Guest Services Manager

    7 months ago


    Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24054413 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...


  • Jeddah, Saudi Arabia JAFTO Full time

    WE ARE NOW HIRING **Job Purpose** We are looking for a competent **Support Services Manager** responsible for overseeing the day-to-day operations of support services department,and developing new ways to improve the efficiency and effectiveness of their department’s processes. **Position: Support Services Manager** **Location**:...


  • Jeddah, Saudi Arabia Islamic Development Bank Full time

    Job Purpose Lead the Facilities Management team of IsDB to ensure that all buildings, facilities and infrastructure at the IsDB HQ and Regional Hubs are maintained up to the highest quality of industry standards and are kept in the best condition to provide an efficient and safe working environment to the employees to enable achieving IsDB's strategic...

  • Legal Manager

    2 weeks ago


    Jeddah, Saudi Arabia Andalusia Group For Medical Service Full time

    Bachelor's degree in law. - Have solid experience as a legal Manager in any related field. - For Saudi Nationalities only **Job Types**: Full-time, Contract

  • Procurement Manager

    1 week ago


    Jeddah, Saudi Arabia Andalusia Group For Medical Service Full time

    Bachelor's degree in Pharmacy. - 1-3 years of experience as a Pharmacy Manager or in Procurement field. - For KSA Residents only **Job Types**: Full-time, Contract

  • HR Manager

    1 week ago


    Jeddah, Saudi Arabia Andalusia Group For Medical Service Full time

    Bachelor's degree in any related field. - Having experience as HR Manager in **Medical** or **Pharmaceutical **field is a must. - Solid experience in Recruitment, Organization Development, Manpower creation. - for Saudi Nationality only. **Job Types**: Full-time, Contract **Salary**: ﷼19,000.00 - ﷼20,000.00 per month


  • Jeddah, Saudi Arabia SUEZ Full time

    **Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...


  • Jeddah, Saudi Arabia Andalusia Group For Medical Service Full time

    Bachelor's degree in Pharmacy. - Having experience as a Sales Manager in Insurancefield is a must. - Saudi Nationality only. **Job Types**: Full-time, Contract


  • Jeddah, Saudi Arabia Andalusia Group For Medical Service Full time

    Bachelor's degree in Electrical or Mechanical Engineering. - Knowledge of Developmental & Innovation Projects is a must. - Having experience as PMO Manager in **Medical** or **Pharmaceutical **field is a plus. - For KSA residents only. **Job Types**: Full-time, Contract **Salary**: ﷼15,000.00 - ﷼20,000.00 per month

  • Operations Manager

    7 months ago


    Jeddah, Saudi Arabia ONE POINT UAE Full time

    We are urgently hiring an **OPERATION MANAGER** for a reputed **multinational COMMERCIAL REFRIGERATION GROUP** to look after **local after-sales processes support in the region.** **Position: Service and Project Support Manager (Operations Manager).** Location: Jeddah, Kingdom of Saudi Arabia **Key Responsibilities**: - Foster strong relationships with...


  • Jeddah, Makkah Province, Saudi Arabia RecruitMe Plus Full time

    Job Title:Industrial Service Operations ManagerAbout RecruitMe Plus:We are seeking an experienced Industrial Service Operations Manager to oversee all service operations for industrial equipments, power tools, and garage equipment in Jeddah, KSA.Salary Estimate:$8,000 - $12,000 per monthJob Description:Company Overview:Our client is a leading distributor of...


  • Jeddah, Makkah Province, Saudi Arabia RecruitMe Plus Full time

    About RecruitMe PlusWe are a renowned leader in distributing high-quality industrial equipment across Saudi Arabia, partnering with prestigious multinational brands.Job SummaryWe seek an experienced Industrial Service Operations Manager to oversee all service operations for industrial equipments, power tools, and garage equipment. This position requires a...


  • Jeddah, Saudi Arabia Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...


  • Jeddah, Saudi Arabia Islamic Development Bank Full time

    Role Purpose To establish, manage and control transactional HR services of IDB ensuring alignment with the overall HR strategy and philosophy hence enabling the organization to be competitive with regards to costs and service levels. KEY ACCOUNTABILITIES **1- General Responsibilities** - Manages the HR Service Center to deliver HR services requested by...


  • Jeddah, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23197544 **Job Category** Food and Beverage & Culinary **Location** The Jeddah EDITION, 2457 Corniche Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry-level management position that is responsible for the daily...


  • Jeddah, Saudi Arabia BASYS IT-Service GmbH Full time

    Sind Sie bereit für neue Horizonte? Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...