IT Help Desk Officer

3 weeks ago


الرياض, Saudi Arabia Airbus Defence and Space Saudi Limited Full time

LIST OF RESPONSIBILITIES:

- Provide First Level contact and convey resolution of customer issues
- Properly escalate unresolved quire to next level support
- Solving technical problems
- Continuous provisioning operations of IM services in KSA in line with companies’ standards, policies & processes
- Implementing of local business requirements
- Support management and monitoring of local IT inventory we as of SLA’s OLA’s fulfillment

PERSON SPECIFICATIONS:

- Associate degree and certification
- Experience in Computer Networks
- Knowledge in Server infrastructure
- Good Command on English language and can understand Arabic Language

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Defence and Space Saudi Limited

**Employment Type**:
Apprenticeship**Experience Level**:
Entry Level

**Job Family**:
Digital

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.


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