Customer Relations Center Team Leader

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

**Job Description**: Purpose of Role: To assist management in maintaining customer operations quality of service. To supervise, develop and gear the performance of the customer service representatives towards agreed upon goals. Manage day-to-day planning and operations. Act as a focal point and smoothen communications between front liners and management....

Job Summary: Responsibilities and Tasks: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. -...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

**Maintenance Support Team Leader** **Salary: Competitive** **Grade: 5** **Location: Taif, Saudi Arabia** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air...

**Job Description and Responsibilities**: - ** Inbound Customer Support**: - Handle incoming calls from customers professionally and courteously. - Assist customers with product or service-related inquiries, concerns, and issues. - Provide accurate information and solutions to resolve customer problems. - ** Problem Resolution**: - Identify and analyze...

Job Description - Manage inbound and outbound calls in a timely manner. - Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness. - Explain all the essential details of the organization's products and services to captivate the customer's attention. - Contribute to the company's growth by improving the...

Job Description Purpose of Role: To lead the direction of the contact center within the contact center department. To ensure that high-performance standards are achieved through creating a high caliber, quality-focused Contact Center Department as well as educating and motivating staff to attain high levels of productivity and future management...

**Job Title: Workability Engineer Team Leader** **Salary: Competitive** **Location: Taif, Saudi Arabia** *** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi...

**Location: Jeddah, Jeddah, Saudi Arabia** **Requisition ID: 74177** Schindler stands for mobility. Mobility needs experts. Join our team in Jeddah. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the...

Sales Team leader required for a Travel Agency and Online B2b portal, Female Saudi is preferred. Job description - Aware with GDS systems are preferable. Maximum Age 30 years. Fresh Graduate are Welcome. very good in English. Paid Training period

**Job Title**:Production Team Leader **Function**: Supply Chain - Make **Location**: BUL Factory - Jeddah **Reports to**: Production Assistant Manager **Terms & Conditions**: Full time - Based in Jeddah Factory - Shift Working Pattern / 6 Days per Week **ABOUT UNILEVER** With 3.4 billion people in over 190 countries using our products every day,...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. **Job description** - Passionate about getting a good solution for my customers. I do this by...

**Job Title: Physical Logistics Team leader** **Salary: Competitive** **Location: Taif** *** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft...

**Job Description Summary**: The Regional Customs Leader will work with the Customs and Compliance team to secure the efficiency, competence and compliance of the import and export activities for Grid Solutions within the MEA region and secures the collaboration and integration of the operations with individual country operations within the Region such as...

**Company Description**: As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of...

**Company Description**: As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. Propelled by the direction of its national leadership, Saudi Arabia continues to be an epicentre of...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...