Client Service Representative

1 week ago


Jeddah, Saudi Arabia Talent Pal Full time

Job Description:
Sipchem is currently seeking a dedicated and reliable Client Service Representative to join our team remotely in Jeddah, Saudi Arabia. This is an entry-level position ideal for individuals with no prior experience but possess the necessary skills and qualities to excel in a customer service role.

**Responsibilities**:

- Assist clients with inquiries, concerns, and issue resolution in a timely and professional manner.
- Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
- Collaborate with internal teams to address client needs and ensure effective communication and resolution of issues.
- Capture and maintain accurate client information and interactions in CRM systems.
- Stay up to date on company products, services, and industry trends to provide clients with relevant information.
- Handle administrative tasks related to client accounts, such as processing orders and managing documentation.
- Follow company policies and procedures to uphold high standards of service delivery.

**Requirements**:

- High school diploma or equivalent qualification.
- Excellent communication skills and a customer-centric approach.
- Strong organizational skills and attention to detail.
- Ability to work independently and prioritize tasks effectively.
- Leadership abilities and strong decision-making skills.
- Adaptability and willingness to learn and grow in a fast-paced environment.

**Benefits**:

- Gym membership to promote health and well-being.
- Joining bonus for successful onboarding.
- Vision insurance coverage for eye care needs.

Working Environment:
At Sipchem, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. We welcome individuals from all backgrounds and are committed to providing equal opportunities for growth and development.

Deadline to Apply:
Equal Opportunity Statement:
How to apply:
Work Schedule:
This job has the following work schedule: Flexible

Benefits & Perks

This job has the following benefits: Remote work flexibility

This job is a remote position, you can work from anywhere.

Don’t miss out an opportunity to advance your career to the next level

This job has been sourced from an external job board.



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