Key Account Manager
6 months ago
**Who Are We❓**
We Are Foodics a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
**The Job in a Nutshell**
As a Key Account Manager at Foodics, you will be at the forefront of our business, responsible for managing and nurturing relationships with our enterprise, key clients. You will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence. This position requires a strategic mindset, strong interpersonal skills, and a passion for delivering exceptional service.
**What Will You Do❓**
- Build and maintain strong, long-lasting relationships with enterprise, key clients, understanding their business needs and objectives.
- Proactively identify opportunities for upselling and cross-selling additional products or services to Foodics existing clients.
- Gain a thorough understanding of assigned client’s needs, business objectives and processes to ensure that they successfully adopt and deploy Foodics
- Drive revenue growth through effective account management, negotiation, and contract renewals.
- Serve as the primary point of contact for key clients, advocating for their needs within the organization and ensuring their satisfaction.
- Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks.
- Boost client retention through enhanced engagement, meeting their needs, exceeding expectations, and delivering exceptional service.
- Gather client feedback and insights to inform product development, service enhancements, and process improvements.
- Monitor key account metrics, analyze performance data, and prepare regular reports to track progress and identify areas for improvement.
- Work closely with cross-functional teams including Sales, Onboarding, Marketing, and Product Development to align strategies and deliver exceptional value to clients.
- Provide guidance and support to clients on product usage, troubleshooting, and best practices to maximize their ROI.
- Be a voice for the customers internally and help senior leadership understand product concerns, shortcomings, and missing features that are important to the customers.
**What Are We Looking For❓**
- Bachelor's degree in Business, Marketing, or related field (MBA preferred).
- Minimum 3 years proven experience in key account management in F&B, SaaS or Tech industries.
- Demonstrated success in driving revenue growth and managing large enterprise accounts.
- Strong communication, negotiation, and presentation skills.
- Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Fluency in Arabic and English.
- Restaurant operations experience is a plus.
**Who Will Excel❓**
- Previous experience in Restaurant Operations.
**What We Offer You❗**
We believe you will love working at Foodics
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including bonuses and the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
-
Key Account
8 months ago
Riyadh, Saudi Arabia النفيس Full timeA key account is responsible for managing and maintaining relationships with key clients or customers. They are the main point of contact for these accounts and work to understand their needs, address any issues or concerns, and ensure customer satisfaction. Key account managers typically have a deep understanding of the products or services offered by their...
-
Key Account Management
6 months ago
Riyadh, Saudi Arabia Lilly Full timeAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia ASSYSTEM Full time**Company Description** Greetings from Assystem Redicon!** Every day, we are 7,000 switchers tackling the task of the century (to switch to low carbon energy) by designing and supervising major infrastructure projects. Our unique, diverse team with various skills profiles and cultural approaches can seize the challenges on the most significant digital and...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Assystem Full timeFixed-Term Contract / Project Management Riyadh 23/01/24 On site - ABOUT ASSYSTEM**Greetings from Assystem Redicon!** Finding solutions to climate change is the priority of the 21st century, and means switching to low-carbon energy. At Assystem, our mission is to accelerate the energy transition worldwide. To achieve this, our 7,000 Switchers combine...
-
Key Account Manager
7 months ago
Riyadh, Saudi Arabia HILTI Full time**What's the Role?**: We’re looking for a Key Account Manager to join our sales team. This is no ordinary sales job - ours is a uniquely high-performing and supportive working culture. **Who is Hilti?**: Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Mrsool Full timeMrsool is a fast-growing technology company operating in the Information Technology and Services industry. We are currently seeking a highly motivated and experienced Key Account Manager to join our team. The Key Account Manager will be an integral part of our organization, responsible for managing our most important clients and ensuring that they receive an...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Radiometer Full timeIn our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Kinetic Full timeA leading **Medical Device** company is actively recruiting a **Key Account Manager** for their **Riyadh** office. *** **_Please note that due to Saudization, only Saudi Nationals can be considered for this role._** *** **The main responsibilities will include but not limited to**: - Develop and implement strategic account plans for assigned key...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Nexturn Full timeAre you a dynamic professional with a passion for driving business growth in the realms of events, advertising, media & PR? Join our team as a **Key Account Manager **and play a pivotal role in fostering strategic relationships while spearheading innovative campaigns! As a Key Account Manager, you will be the driving force behind our client relationships...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Kone Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._ - It's...
-
Key Account Manager
7 months ago
Riyadh, Saudi Arabia IQVIA Full time**Overview**: Build and foster strategic client relationships & engagements in life science sector, driving revenue growth through identifying added value solutions to our clients through the effective use of IQVIA's offerings. Operate in accordance with management guidance while developing expert knowledge and skills to excel in assigned...
-
Key Account Manager
7 months ago
Riyadh, Saudi Arabia Novasyte Full timeOverview: Build and foster strategic client relationships & engagements in life science sector, driving revenue growth through identifying added value solutions to our clients through the effective use of IQVIA's offerings. Operate in accordance with management guidance while developing expert knowledge and skills to excel in assigned...
-
Key Account Manager Ksa
6 months ago
Riyadh, Saudi Arabia IPSEN Full time**Title**: Key Account Manager KSA **Company**: Ipsen Pharma (SAS) **Key Account Manager KSA** **Position location: JEDDAH** **Summary / purpose of the position** To achievement of IPSEN business goals by implementing benefit-based programs with designated Key Account customers; to be responsible for the achievement of KAM & BU targets on assigned...
-
Key Account Manager Ksa
6 months ago
Riyadh, Saudi Arabia Ipsen Pharma (SAS) Full time**Key Account Manager KSA** **Position location: JEDDAH** **Summary / purpose of the position** To achievement of IPSEN business goals by implementing benefit-based programs with designated Key Account customers; to be responsible for the achievement of KAM & BU targets on assigned accounts; to establish IPSEN as the preferred partner of choice with...
-
Key Account Manager Ksa
6 months ago
Riyadh, Saudi Arabia Ipsen Pharma (SAS) Full time**Key Account Manager KSA** **Position location: RIYADH** **Summary / purpose of the position** To achievement of IPSEN business goals by implementing benefit-based programs with designated Key Account customers; to be responsible for the achievement of KAM & BU targets on assigned accounts; to establish IPSEN as the preferred partner of choice with...
-
Key Account Sales Manager
7 months ago
Riyadh, Saudi Arabia Comprehensive Business Services CBS Full time**Our client A Company working in the field of Marketing Services***: Our Client a company working in field of Marketing is seeking a highly motivated and results-driven Key Account Sales Manager. As a Key Account Sales Manager, you will play a crucial role in driving sales and revenue growth by managing key client accounts. You will be responsible for...
-
Key Account Manager
7 months ago
Riyadh, Saudi Arabia Thales Full timeLocation: Riyadh, Saudi Arabia In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. We have...
-
Sales Manager
6 months ago
Riyadh, Saudi Arabia Unitra Trading LLC Full time**Role Overview**: The Sales Manager for Key Accounts will play a pivotal role in our sales team, responsible for nurturing and expanding relationships with key clients in the Riyadh region. This position requires leveraging your extensive sales experience and leadership skills to drive business growth and exceed sales targets. **Responsibilities**: -...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Talent Pal Full timeFixed-Term Contract / Project Management Riyadh 07/02/24 On site - ABOUT ASSYSTEM**Greetings from Assystem Redicon!** Finding solutions to climate change is the priority of the 21st century, and means switching to low-carbon energy. At Assystem, our mission is to accelerate the energy transition worldwide. To achieve this, our 7,000 Switchers combine...
-
Key Account Manager
6 months ago
Riyadh, Saudi Arabia Kinetic Business Solutions Full timeThe Role **Requirements**: **To be successful you will need to meet the following**: - Please note that due to Saudization, only Saudi Nationals can be considered for this role. - Bachelor/Master of Science/Pharmacy. - Minimum 4-6 years' experience as a Market Access/ Key Account Manager within the Medical Devices industry. - Direct exposure to NUPCO, GHC,...