Post Setup Account Manager

2 weeks ago

Riyadh, Saudi Arabia Astrolabs DMCC Full time

**We are looking for a proactive and professional Post Setup Account Manager **to join our Saudi team**

The role will support the Saudi Country lead to manage and maintain relationships with AstroLabs clients (local and international investors, entrepreneurs, and companies) who are looking to expand their business to Saudi Arabia.

Our Post Setup Account Manager should be a customer-oriented professional who can manage the delivery of our licensing and incorporation services and products and can build rapport with clients to increase satisfaction and referrals. We want someone who has operational knowledge, communication skills, and customer service skills. As the point of contact for our clients, we want someone who is professional, proactive, and reflects our 'Make it Happen' attitude

**Key Responsibilities**

**Client Management**:

- Ensure every client receives the necessary support during their expansion with post-setup services (including progress tracking, frequent follow-ups, issue resolution, etc.).
- Provide world-class customer service to all clients and maintain strong relationships with them.
- Offer relevant advice to managers and team members regarding current changes and system updates related to the Ministries.
- Ensure proper reception and guidance for clients before, during, or after the engagement process through comprehensive onboarding sessions, clear communication, and the creation of informative content.
- Address and escalate areas of concern raised by clients, providing live feedback to management with potential solutions and recommendations.

**Operations**:

- Manage the Government portals for clients, continuously updating and performing related tasks.
- Manage client accounts under our Post-setup Membership Agreement.
- Register companies with relevant Government portals such as GOSI, National Address, Qiwa, Mudad.
- Investigate and prepare documents and reports on any new processes implemented by the Government.
- Build and maintain relationships with key government entities such as MISA, MCI, MLSD, and others through frequent and active engagement, reporting, and personal visits.
- Obtain testimonials and document customer feedback on a continuous basis.
- Attest and notarize documents at the relevant government entities (MISA, MoC, MoJ, MOFA).
- Visit Ministries to follow up on any delays or bottlenecks in their expansion process in KSA.

**Product Development**:

- Continuously and proactively propose ways to enhance clients' experience by identifying new services and products that provide high value and impact.
- Investigate and prepare documents and reports on any new processes introduced by the Government.
- Strong organization skills with the ability to take ownership of tasks
- Previous experience working as a client relationship manager or a track record of managing client relationships
- Excellent verbal and written communication skills
- Organized, detail-oriented, and results-driven
- Excellent attention to detail
- Strong interpersonal skills and an ability to build rapport with customers
- Excellent Time and Task management
- Fluent in English and Arabic (both written and spoken)
- 1-2 preferred total years of relevant experience
- Previous co-op training and work placement is a plus
- A strong entrepreneurial spirit is a plus

  • Post Setup Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Astrolabs DMCC Full time

    ABOUT ASTROLABSAstroLabs is the Gulf's leading business expansion platform. We support the expansion of high-growth businesses in Saudi Arabia and UAE, developing strategic industries through partnerships with government and private sector organizations.We've taken care of the market entry of 1,500+ companies in the region, enabled 1,500 companies through...

  • Post Setup Account Manager

    7 days ago

    Riyadh, Saudi Arabia Astrolabs DMCC Full time

    **ABOUT ASTROLABS** AstroLabs is the Gulf's leading business expansion platform. We support the expansion of high-growth businesses in Saudi Arabia and UAE, developing strategic industries through partnerships with government and private sector organizations. We’ve taken care of the market entry of 1,500+ companies in the region, enabled 1,500 companies...

  • Post Setup Client Relations Associate

    7 days ago

    Riyadh, Saudi Arabia Astrolabs DMCC Full time

    **ABOUT ASTROLABS** AstroLabs is the Gulf's leading business expansion platform. We support the expansion of high-growth businesses in Saudi Arabia and UAE, developing strategic industries through partnerships with government and private sector organizations. We’ve taken care of the market entry of 1,500+ companies in the region, enabled 1,500 companies...

  • Post Setup Client Relations Associate

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Astrolabs DMCC Full time

    ABOUT ASTROLABSAstroLabs is the Gulf's leading business expansion platform. We support the expansion of high-growth businesses in Saudi Arabia and UAE, developing strategic industries through partnerships with government and private sector organizations.We've taken care of the market entry of 1,500+ companies in the region, enabled 1,500 companies through...

  • Business Setup Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Astrolabs DMCC Full time

    ABOUT ASTROLABSAstroLabs is committed to developing the tech ecosystem of the MENA region and is leading the charge in this effort. We enable the international expansion of organizations in the UAE and KSA, operate co-working spaces in Dubai and Riyadh, head the leading innovation-driven Community, run one of the highest-rated digital skills Academies in the...

  • Business Setup Advisor

    4 weeks ago

    Riyadh, Saudi Arabia Creative Zone Full time

    **About us**: At Creative Zone, we firmly believe in the power of entrepreneurship and its ability to provide new opportunities to people and accelerate a country’s innovation and sustainability. Since 2010 we have pioneered the business setup process to give more start-ups and SMEs the best start possible whilst offering a variety of value-added services...

  • Client Relations Associate

    4 weeks ago

    Riyadh, Saudi Arabia Astrolabs DMCC Full time

    **ABOUT ASTROLABS** AstroLabs is the Gulf's leading business expansion platform. We support the expansion of high-growth businesses in Saudi Arabia and UAE, developing strategic industries through partnerships with government and private sector organizations. We’ve taken care of the market entry of 1,500+ companies in the region, enabled 1,500 companies...

  • Business Setup Advisor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Creative Zone Full time

    About us:At Creative Zone, we firmly believe in the power of entrepreneurship and its ability to provide new opportunities to people and accelerate a country's innovation and sustainability. Since 2010 we have pioneered the business setup process to give more start-ups and SMEs the best start possible whilst offering a variety of value-added services to grow...

  • Business Setup Sales Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Higher Full time

    My Client an award-winning Business Setup Consultancy is growing and looking for dynamic sales professional to join them and make a real impact driving new business across Saudi Arabia.To join their team you will be an outgoing Sales Professional with the following attributes:Degree qualified in a relevant discipline Familiar with the Saudi market and having...

  • Business Development Manager

    4 days ago

    Riyadh, Saudi Arabia TTE GULF MANAGEMENT CONSULTANCY Full time

    A French Management Consultancy is expanding its roots in Saudi Arabia. Looking to employ an enthusiastic and detail-oriented Business Development Manager who could identify business growth opportunities and develop strategies to initiate company sales in the local market. **Responsibilities** - Identify partnership opportunities - Develop new...

  • Business Setup Sales Consultant

    1 month ago

    Riyadh, Saudi Arabia Talent Higher Full time

    My Client an award-winning Business Setup Consultancy is growing and looking for dynamic sales professional to join them and make a real impact driving new business across Saudi Arabia. **To join their team you will be an outgoing Sales Professional with the following attributes**: - Degree qualified in a relevant discipline - Familiar with the Saudi...

  • Executive Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Post and Logistics Full time

    Mange the expanding of existing portfolio of clients for corporate accounts by understanding their needs and continuously proposing solutions that meet them. Establish strong relationships in order to maximize sales growth and opportunities. Identify any potential opportunities in the marketplace to expand SPL business as well as reduce business risks....

  • strawberry farm manager – fm1803

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Farm Manager SA Full time

    Riyadh Area – Saudi Arabia: Our client is looking for an experienced Strawberry Farm Manager to join the team.The successful candidate will be responsible responsible and accountable for directing, managing, and overseeing all the growing and production activities in the greenhouses.Only candidates with the relevant experience will be considered.MINIMUM...

  • Accounting Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Al Abdul Karim Full time

    Job SummaryThe Accounting Specialist will be working closely with the Senior Accountant to ensure smooth running of related accounting unit (Sales/POS, GL/FA & AP), as well as proper setup and successful implementation of a new ERP system.This role main duties and responsibilities include maintaining reliable and accurate records, maintaining internal...

  • Account Manager

    4 weeks ago

    Riyadh, Saudi Arabia Payfort Saudi Closed JSC Full time

    2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers Are you eager to make a huge impact on Amazon's Payment Services ability to drive revenues for its merchants? Are you an energetic person...

  • Accountant- Travel and Tourism

    4 weeks ago

    Riyadh, Saudi Arabia MUMKEN HUMAN RESOURCES CONSULTANCIES Full time

    Reputed travel and tourism agency based in Saudi Arabia. hiring for a travel accountant. To join our growing team, please review the list of responsibilities and qualifications. - Provide sales and expenses reports. - Upload employee files onto system and save all related files of each and all elmployees. - Audit (check) T&E claims - Training team on system...

  • Accountant

    2 months ago

    Riyadh, Saudi Arabia Schneider Electric Full time

    Support in developing monthly, quarterly and annual accounting statements and reports with supporting schedules and time-framesPerform financial data entry such as accruals, deferrals, reclassifications, and interdepartmental entries into the ledger on a monthly basis, and develop reportsFollow up on General Ledger system setup and control systems security...

  • AVP Account management

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    About HSBC: HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.Role Purpose: The role purpose will be to create a business...

  • Accountant

    7 days ago

    Riyadh, Saudi Arabia Leaders Fort Contracting Full time

    **Financial Accountant.** **Job Requirements** - Preferable KSA experience - Handle the full spectrum of financial and cost accounting roles e.g., Accounts Receivables, Accounts Payables, General Ledger, forecasting, budgeting, etc. - Responsible for day-to-day finance and accounts operations. - Adept at IFRS, especially IFRS 9 and 16 - Adept at working in...

  • Avp - Account Management - Hsbc

    2 weeks ago

    Riyadh, Saudi Arabia Talent Pal Full time

    About HSBC: HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices. Role Purpose: The role purpose will be to create a business...