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IT Support Specialist

2 months ago

Riyadh, Saudi Arabia Aram Meem Full time

At ToYou we take great pride in our diverse team. With their different backgrounds, experiences, and visions, they are the key factor to our success, **so if you are interested in joining a team with great minds and talents, ToYou is the right place for you.
We are seeking** IT Support Specialists** to join our talented team in **Riyadh.**

In this role, you will assist with upgrades, troubleshooting and fixes, and provide L1 support—as needed. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

**Role responsibilities**:

- Installing and configuring computer hardware, Operating System, software systems, networks, printers and scanners.
- Assisting with installation and configuration of Microsoft Operating Systems, installing and upgrading antivirus software to ensure security at the user level.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Troubleshooting system and network problems.
- Providing analytical and IT technical support to end users.
- Perform workstation configurations.
- Following Company policies, procedures and standards in responding to end user requests.

**Role qualifications**:

- Good knowledge about domain Active directory, DHCP and DNS.
- Fluent in Arabic, both verbal and written.
- IT certifications like MCSA, CCNA

**What we offer**:

- An attractive remuneration package
- Contemporary work environment
- Private medical insurance for employee and immediate family members

Applicants are kindly requested to submit their CV in **English**.

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