Account Manager

3 months ago


جدة, Saudi Arabia Expertise Recruitment Full time

Operate as the lead point of contact for any matters specific to the client.
- Handle and supervise clients' social media assets while implementing client’s overall marketing strategy.
- Providing clients with consulting services entailing gathering requirements, analyzing, understanding clients’ business and generating new ideas to enhance brand’s performance.
- Build and maintain strong, long-term client relationships through weekly meetings.
- Work closely with all the internal teams to ensure planning, scheduling and tracking project timings, deliverable's and milestones according to customer needs and objectives.
- Developing and delivering progress and end-of-campaign reports, proposals and presentations. Also analyzing results, troubleshooting problem areas, and offering recommendations.
- Assist with high severity requests or issue escalations as needed.
- Actively lead and/or participate in activities such as regular update meetings, quarterly reviews and ongoing communication with clients.
- Meeting and liaising with clients to discuss and identify their advertising requirements.
- Up-selling digital products and services to your clients.
- Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget.
- Presenting, alongside agency colleagues the campaign ideas and strategy to the client.
- Briefing media, social media and creative staff, and assisting with the formulation of digital marketing strategies
- Liaising with, and acting as the link between the client and the agency by maintaining regular contact with both, ensuring that communication flows effectively.
- Negotiating with clients and agency staff about the details of campaigns.
- Presenting creative work to clients for approval or modification.
- Handling budgets, managing campaign costs and quoting clients.
- Writing client reports and monitoring the effectiveness of campaigns.
- Handling ‘pitches’, along with other agency staff, to try to win new business for the agency.
- Ensuring the appropriate resources are in place and that the work is conducted in timely fashion, within approved scope and budget.
- Driving the execution of the project across the Creative, and SM teams.
- Responsible for the consistent successful facilitation of a project from estimation through launch and maintenance.


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