Customer Services Engineer
4 weeks ago
**Date**:Jan 21, 2025
**Location**: Riyadh, SA Dubai
**Company**:Barco
**Key responsibilities**
- Provide technical on-site support to Barco’s Entertainment, High End Residential and Cinema Customers in the MEA area and abroad.
- Repair and troubleshooting of Barco hard
- and software.
- Assist at sales demos in order to promote our Barco’s solutions.
- Give product training to partners and end-users
- Execute pro-active analysis visits, report and provide suggestions.
- Collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams
- Document actions and solutions, hours and expenses in a timely fashion.
- Follow training to update your technical, commercial and soft skills.
- Build a relationship with the Customers and detect Service sales opportunities.
**Requirements**:
- 3 years of experience in a technical customer (Service/Sales) environment, preferrable in visualization/entertainment industry
- Good knowledge of hardware, software and networking technologies.
- Communicates fluently in English. Knowledge of any additional language is an asset.
- Excellent communication skills, both verbally and in writing.
- Is service
- and client-oriented.
- Experience with Barco’s products and Salesforce is a plus.
-
Service Engineer
7 days ago
الرياض, Saudi Arabia Truck Technologies & Trading Full timeService Engineer - Truck-Mounted Equipment and Machinery **Position**: Service Engineer **Department**: Service & Maintenance **Location**: Saudi Arabia **Reports to**: Service Manager **Job Summary**: The Service Engineer will be responsible for conducting quality inspections on truck-mounted equipment and machinery, providing on-site service to customer...
-
Service Engineer
4 weeks ago
الرياض, Saudi Arabia Grundfos Holding AS Full time**Service Engineer** The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer. You are responsible for customer satisfaction in the assigned market, technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional...
-
Customer Service Agent
7 days ago
الرياض, Saudi Arabia شركة جدارات اليناء المحدودة Full timeJob Title: Customer Service Agent Location: Saudi Arabia Key Responsibilities: - Resolve customer issues and complaints efficiently, ensuring customer satisfaction. - Provide product and service information to customers. - Maintain detailed and accurate customer records in our system. - Collaborate with other departments to ensure smooth customer...
-
Customer Service Specialist
1 week ago
الرياض, Saudi Arabia RedBox Technologies Full timeRedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...
-
Customer Service Specialist
7 days ago
الرياض, Saudi Arabia Qureos Inc Full time**Key Responsibilities**: - Record and maintain accurate customer information and interactions in the company database - Collaborate with other departments to resolve customer issues and escalate complex cases to the appropriate team members - Keep up-to-date on product and service knowledge in order to provide accurate and efficient solutions to...
-
Customer Service Executive
3 weeks ago
الرياض, Saudi Arabia BLS International Full timeJob Summary: Key Responsibilities: - Provide detailed information about visa requirements, processing times, and document submission guidelines - Resolve customer issues and concerns, escalating complex cases to the appropriate team members as needed - Identify opportunities for process improvements and suggest solutions to enhance the overall customer...
-
Customer Service Executive
5 days ago
الرياض, Saudi Arabia Pinoy Tourism LLC Full time**Job Summary**: We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative. **Key Responsibilities**: - Assist customers with bookings, cancellations, and modifications. - Provide detailed information about our tours, packages, and services. - Resolve customer complaints and issues promptly,...
-
Customer Service Representative
2 weeks ago
الرياض, Saudi Arabia Pinoy Tourism Full time**Job Summary**: We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative. **Key Responsibilities**: - Assist customers with bookings, cancellations, and modifications. - Provide detailed information about our tours, packages, and services. - Resolve customer complaints and issues promptly,...
-
Customer Service Representative
3 weeks ago
الرياض, Saudi Arabia شركة بعد الحدود للتجارة Full time**إسم الجهة**: **شركة بعد الحدود للتجارة** **مسمى الوظيفة الشاغرة**: **Customer Service Representative** **مجال العمل**: - خدمة العملاء - الدعم والمساندة [ **عرض كل الوظائف في هذا التصنيف** ] **مكان الوظيفة**: - الرياض - منطقة...
-
Customer Service Officer
3 days ago
الرياض, Saudi Arabia MSC Mediterranean Shipping Company S.A. Full time**Customer Service Officer** We are searching for an experienced Customer Service Officer at our MSC Saudi Arabia - Riyadh facility. **Primary Duties and Responsibilities**: Communication and Negotiation Skills: Strong communication skills, both written and verbal, are essential for sales roles. Sales professionals should be able to effectively present...
-
Customer Service Representative
2 weeks ago
الرياض, Saudi Arabia Rgheeb Full time**Responsibilities**: - Resolve customer issues or complaints effectively and efficiently, ensuring customer satisfaction. - Maintain accurate records of customer interactions and transactions in our CRM system. - Provide feedback and insights to the management team to help improve service quality. - Stay informed about product features, promotions, and...
-
Sas Service Engineer
2 weeks ago
الرياض, Saudi Arabia HITACHI ENERGY LTD Full time**Description** You as a SAS Service Engineer will be part of Hitachi Energy business based in Riyadh, Saudi Arabia. The role offers an exciting opportunity to work in the grid automation field with lots of opportunity front technical discussions with customers and travel across Saudi Arabia. You shall be an experienced engineering professional who will be...
-
Customer Service Officer
3 weeks ago
الرياض, Saudi Arabia شركة زيج للطباعة والإعلان Full time**إسم الجهة**: **شركة زيج للطباعة والإعلان** **مسمى الوظيفة الشاغرة**: **Customer Service Officer** **مجال العمل**: - خدمة العملاء - الدعم والمساندة [ **عرض كل الوظائف في هذا التصنيف** ] **مكان الوظيفة**: - الرياض - منطقة...
-
Customer Service Representative
7 days ago
الرياض, Saudi Arabia Avient Full timeAvient Corporation (formerly PolyOne Corporation + Clariant Mb), with 2022 revenues of $3.65 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Unique technologies that improve the recyclability of products and enable...
-
Customer Service Analyst
4 weeks ago
الرياض, Saudi Arabia Marsh McLennan Full timeCustomer Service Analyst **Company**: **Description**: Completes assigned tasks to contribute to the creation of customer service strategies; helps to document client needs Monitors, documents, and performs basic research for client requests, follows direction to help perform needs analysis, and performs simple usage tracking duties Escalates customer...
-
Customer Service Representative
2 weeks ago
الرياض, Saudi Arabia ZimmerBiomet AselAlarabia Full timeAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...
-
Professional Service Engineer
2 weeks ago
الرياض, Saudi Arabia SEDCO Full timeThe Role A leading company in Riyadh, Saudi Arabia, is looking to hire a Professional Services Engineer to join their dynamic team. Fresh graduates majoring in Computer Science or Computer Engineering are warmly welcomed to apply. Main Role: This role will be responsible for performing support, maintenance, installations, site surveys, documentations,...
-
Customer Solution Design Engineer
1 week ago
الرياض, Saudi Arabia Kone Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing....
-
Customer Service Representative
3 weeks ago
الرياض, Saudi Arabia Global Blue Full timeCustomer Service Representative Key responsibilities - Communication with customers in written and via phone with defined SLA (response time) and quality standards - Keeping records of customer's interaction and contacts - Researching required information using internal systems and resources - Communication and coordination with CS Team members, internal...
-
Customer Solution Engineer
1 week ago
الرياض, Saudi Arabia Kone Full timeCertified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing....