Delivery Station Customer Service Associate, Customer Service

**Job Summary & Purpose** Maximize customer service and customer satisfaction. **Reports Required** - **Weekly Complaints Report**: fill the report of customers’ complaints stating customer’s info, problem, branch, solution, response time etc. “report delivered to Marketing Manager” - **Internal Tickets Weekly Report** **Responsibilities** 1-...

Avient Corporation (formerly PolyOne Corporation + Clariant Mb), with 2022 revenues of $3.65 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Unique technologies that improve the recyclability of products and enable...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...

**Responsibilities**: - Resolve customer issues or complaints effectively and efficiently, ensuring customer satisfaction. - Maintain accurate records of customer interactions and transactions in our CRM system. - Provide feedback and insights to the management team to help improve service quality. - Stay informed about product features, promotions, and...

Job Title: Customer Service Agent Location: Saudi Arabia Key Responsibilities: - Resolve customer issues and complaints efficiently, ensuring customer satisfaction. - Provide product and service information to customers. - Maintain detailed and accurate customer records in our system. - Collaborate with other departments to ensure smooth customer...

We are seeking a dedicated Social Media Customer Service representative to join our team at SmartPlus. In this role, you will be the primary point of contact for our customers on social media platforms, providing exceptional support and ensuring customer satisfaction. **Responsibilities**: - Monitor and respond to customer inquiries, comments, and messages...

**Key Responsibilities**: - Record and maintain accurate customer information and interactions in the company database - Collaborate with other departments to resolve customer issues and escalate complex cases to the appropriate team members - Keep up-to-date on product and service knowledge in order to provide accurate and efficient solutions to...

**Job Summary**: We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative. **Key Responsibilities**: - Assist customers with bookings, cancellations, and modifications. - Provide detailed information about our tours, packages, and services. - Resolve customer complaints and issues promptly,...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s...

Customer Service Analyst **Company**: **Description**: Completes assigned tasks to contribute to the creation of customer service strategies; helps to document client needs Monitors, documents, and performs basic research for client requests, follows direction to help perform needs analysis, and performs simple usage tracking duties Escalates customer...

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

**Date**:Jan 21, 2025 **Location**: Riyadh, SA Dubai **Company**:Barco **Key responsibilities** - Provide technical on-site support to Barco’s Entertainment, High End Residential and Cinema Customers in the MEA area and abroad. - Repair and troubleshooting of Barco hard - and software. - Assist at sales demos in order to promote our Barco’s...

Customer Service Representative Key responsibilities - Communication with customers in written and via phone with defined SLA (response time) and quality standards - Keeping records of customer's interaction and contacts - Researching required information using internal systems and resources - Communication and coordination with CS Team members, internal...

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand,...

**Job Overview**: **Key Responsibilities**: **Reception Duties**: Meet and greet customers and visitors, ensuring a warm and professional welcome. Book appointments and manage the scheduling of meeting rooms. Maintain a clean and organized reception area. Perform general receptionist tasks including mail distribution, office supplies management, and...

**Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public...

**Job Overview**: **Key Responsibilities**: **Reception Duties**: - Meet and greet customers and visitors, ensuring a warm and professional welcome. - Book appointments and manage the scheduling of meeting rooms. - Maintain a clean and organized reception area. - Perform general receptionist tasks including mail distribution, office supplies management, and...

**Required Skills**: Behavioral | Microland Skills | Execution Excellence Functional | IT Operations Management | Service Portfolio Behavioral | Aptitude | Managerial Skills **Education Qualification**: Engineer - B.E / B.Tech / MCA **Certification Mandatory / Desirable**: Technology | IT Service Management Certifications | ITIL Intermediate...