Customer Service Analyst

**Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...

Coach for Saudi Culture and Dialect in Customer Service **Coach for Saudi Culture and Dialect in Customer Service** **Department**:Training and Quality **Employment Type**:Contract **Location**:KSA **Reporting To**:Rachna Bora **Description** We're looking for someone who can improve Tabby's customer service by developing and delivering content that...

Supply Chain Analyst **Location**:Riyadh, SA, 3734**Date Posted**:13 Aug 2024**Contract type**: **Accountabilities** - Should be able to perform Spend Analysis and Prepare Baseline for Cost Saving - To, Perform Gap Analysis and suggest management to take action to fill the gap in work flow in order to have better performance / productivity than the existing...

We are looking for a highly skilled team of **Risk Analysts** to join our risk management team for a comprehensive risk assessment of our bank’s operations. Over the course of 2-3 months, the team will assess key areas of financial crime risks across customer demographics, geographical regions, international transactions, products and services, and...

Job Title: Customer Service Agent Location: Saudi Arabia Key Responsibilities: - Resolve customer issues and complaints efficiently, ensuring customer satisfaction. - Provide product and service information to customers. - Maintain detailed and accurate customer records in our system. - Collaborate with other departments to ensure smooth customer...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a dedicated and enthusiastic Customer Service Specialist to join our team. With our innovative smart locker solutions and commitment to delivering exceptional service, RedBox is transforming the way parcels are sent, received, and returned, ensuring a seamless experience for our...

**Job Summary & Purpose** Maximize customer service and customer satisfaction. **Reports Required** - **Weekly Complaints Report**: fill the report of customers’ complaints stating customer’s info, problem, branch, solution, response time etc. “report delivered to Marketing Manager” - **Internal Tickets Weekly Report** **Responsibilities** 1-...

In this role you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients. In this role, you will serve as the primary point of service contact for each client within your assigned portfolio. The assigned client portfolio may be comprised of operating...

**Key Responsibilities**: - Record and maintain accurate customer information and interactions in the company database - Collaborate with other departments to resolve customer issues and escalate complex cases to the appropriate team members - Keep up-to-date on product and service knowledge in order to provide accurate and efficient solutions to...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 89512 Time Type: Full Time **Position**:Senior Analyst, Implementation & Client Application **Location**:Riyadh The Senior Analyst will take a leading...

**Job Summary**: We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative. **Key Responsibilities**: - Assist customers with bookings, cancellations, and modifications. - Provide detailed information about our tours, packages, and services. - Resolve customer complaints and issues promptly,...

**Job Purpose** Contributes to the execution of the 24x7 security event management procedures in SOC and assists to the development of new use cases and content to improve threat detection and incident response for OBRELA MDR Clients. **Accountabilities** Follows the Event Management processes according to MSS practices to provide support to L1 analysts...

**Responsibilities**: - Resolve customer issues or complaints effectively and efficiently, ensuring customer satisfaction. - Maintain accurate records of customer interactions and transactions in our CRM system. - Provide feedback and insights to the management team to help improve service quality. - Stay informed about product features, promotions, and...

Sales Analyst, Customer Solutions Center, & Technology Account Management Intern, Summer 2025 - Riyadh, Saudi Arabia **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of...

The Role **Requirements**: Minimum 3-5 years of experience as a Business Analyst or similar role in financial markets, specifically focused on equities. Proven track record of analyzing and interpreting stock market data. Passion for stock market investments and continuous learning. High level of attention to detail and accuracy. Proactive mindset with the...

Avient Corporation (formerly PolyOne Corporation + Clariant Mb), with 2022 revenues of $3.65 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Unique technologies that improve the recyclability of products and enable...

**Description**: We're looking for someone who can improve Tabby's customer service by developing and delivering content that enhances communication between the Egyptian CX team and Saudi customers. Coaching should be able to bridge dialect differences while ensuring an understanding of Saudi cultural sensitivities. **Key Responsibilities**: **1. Content...

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

Job Description**:Risk Management Analyst** Reporting to: Risk Management Director **Job Overview** In today's rapidly evolving business landscape, identifying, assessing, and mitigating potential risks is paramount to ensuring an organization's long-term success and stability. A Risk Management Analyst plays a pivotal role in safeguarding out client’s...

**Date**:Jan 21, 2025 **Location**: Riyadh, SA Dubai **Company**:Barco **Key responsibilities** - Provide technical on-site support to Barco’s Entertainment, High End Residential and Cinema Customers in the MEA area and abroad. - Repair and troubleshooting of Barco hard - and software. - Assist at sales demos in order to promote our Barco’s...