Technology Operation Professional- Riyadh

4 weeks ago

Riyadh, Saudi Arabia JPMorgan Chase & Co Full time

**JOB DESCRIPTION** "SAUDI NATIONALS ONLY"**

**Role Description**:
The Infrastructure Platforms (IP) EMEA Locations Server Administrator is a Senior Associate level role in the Technology Operations family and is responsible for key functions within the IP EMEA Regional Management & wider Global Technology DRIVE. The role is based in the supported location and reports to the IP EMEA Regional Technology Leader. This role is intended to provide functions that deliver across several areas:

- Adhere to IP Service Delivery and Technology Policies, Standards and Procedures
- Focus on meeting SLA across Incident, Problem, Change & Request Management processes
- Ensure key processes such as Asset and Media Management are thoroughly followed
- Ensure DC/MER/TR/Storeroom and in general all IP spaces in the locations are always in good conditions, secured, cable managed, and nothing is left out of place
- Provide Data Center access supervision and support for maintenance, building, racking, unracking, connecting and decommissioning activities
- Execution of infrastructure engineering activities such as design, implementation, monitoring, capacity planning
- Ensure escalating issues to the Technology Lead and to the relevant service owners, always let the management know about existing identified risks
- Partners with all peers in IP EMEA locations for troubleshooting and for delivering cross location initiatives
- Execution of the Global IP Vulnerability Management lifecycle, including identification, reporting and remediation of vulnerability management issues
- Assist the Technology Lead in improving productivity resulting in increased cost effectiveness and value
- Ensure information controls, back-up and recovery strategies are in place across all environments
- Provide problem management support to problematic recurring incidents ensuring root cause analysis is conducted and corrective action plans are in place
- Ensure high quality support to the clients with professionalism and good communication, own the problems and educate the clients promoting self-service tools
- Provide support coverage for the required timeframe in the location, ensuring on call support on a Rota basis if required
- Complete a high-quality Control Self Assessments on a timely manner according to the CSA calendar using the given template
- Ensure all inventories are always up to date and reconciled

Adherence to all processes, policies and procedures is fundamental to the role providing success to the business and production environment.

**Key Skills / Attributes / Work Experience**:

- Good Verbal and written English communication skills
- Strong client focus - ability to operate at prime customer contact level at operational level
- Ability to work in a multi-task environment, managing interruptions and prioritization
- Ability to successfully promote technology self-service culture and tools to the clients
- Demonstrate to have a risk-oriented mind-set; always check, verify, and challenge the status quo
- Strong development focus - train and improve skills
- Proven experience working with culturally diverse and geographically distributed teams
- Analytical Thinking: identifying problems and proposing ways to mitigate the risk

**Additional responsibilities will include**:

- Travel within the location

**QUALIFICATIONS REQUIRED**:

- Bachelor's degree in technology related area preferred
- 5+ years of related technology experience working with multiple technologies and complex, large scale, cross-functional project / production / service delivery and client support, preferably in the financial services industry and in large organizations
- Knowledge of Active Directory, SCCM, SCOM
- Knowledge of Backup solutions
- Knowledge of Linux/Unix/ESX/ VMware clusters for compute
- Knowledge of Windows servers
- Knowledge of Hardware & Software architecture
- Knowledge of Microsoft Exchange Server, Skype, Teams, O365
- Knowledge of NAS storage
- Knowledge of scripting PowerShell, Python
- Knowledge of cloud compute technology
- Understanding of Network connections, routing, data transfer, Protocols, Firewalls, TCP/IP
- Experience in the key technology areas such as standard voice, preferably trader voice too, voice recording, network, rack & stack and cabling management
- CompTIA A+ certified or equivalent knowledge
- CompTIA Server+ certified or equivalent knowledge
- CompTIA Network+ certified / Cisco Certified Network Associate or equivalent knowledge
- Experience with incident management / change management (ServiceNow or similar systems)

Experience in vendor management (obtaining quotes/proposals, raising/sending purchase orders, payments, and reconciliation, etc.)

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to s

  • Aruba Certified Professional

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Site Technology Full time

    Position - Aruba ProfessionalLocation - Umluj, Red Sea operation site in Saudi ArabiaEmployer - Site TechnologyAruba Certified / Hands on experience in ArubaSalary: ریال1, ریال15,941.38 per monthAbility to commute/relocate: Riyadh: Reliably commute or planning to relocate before starting work (required)

  • Manager Sales Professional

    3 weeks ago

    Riyadh, Saudi Arabia DXC Technology Full time

    **Essential Job Functions**: - Develop and execute sales strategies to achieve revenue goals, managing various sales cycle demands effectively. - Lead a team of sales professionals, providing guidance and support in the sales process. - Maintain a healthy sales pipeline while continuously educating customers about products, pricing, and market...

  • Manager - Operations Sustainability (Flight Operations)

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full time

    Riyadh Air, headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a new, digitally native airline, connecting the kingdom to more than 100 destinations.JOB PURPOSE:The Manager Operations Sustainability is...

  • Head of Operations

    1 week ago

    Riyadh, Saudi Arabia Professional Recruitment Full time

    We are looking for Head of Operations to oversee and manage the overall strategic and operational performance of the entire EV charging station network with a strong customer focus **Responsibilities** - Develop and execute operational strategies that align with the company's growth objectives and mission. - Oversee the entire operations of the EV charging...

  • Warehouse Operations Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Wellington Professional Recruitment (WPR) Full time

    Warehouse Operations Manager - Automated Environment Jobs in Riyadh, Saudi Arabia by Wellington Professional Recruitment (WPR) | Warehouse Operations Manager - Automated EnvironmentWellington Professional Recruitment (WPR) - Riyadh, Saudi Arabia Posted In 31/8/2013 Apply For JobApplicants 24 Views 4992 Job Description Warehouse Operations Manager -...

  • ITS Professional

    1 month ago

    Riyadh, Saudi Arabia Danaher Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located....

  • Application Support Engineer

    4 weeks ago

    Riyadh, Saudi Arabia SECLORE TECHNOLOGY Full time

    At Seclore, we are Entrepreneurs not Employees. We are a passionate team with diverse backgrounds and experiences, all driven to solve complex business problems with simple, intuitive solutions. We appreciate people fueled by passion, curiosity, and hunger to learn and grow. We encourage Seclorites to think out of the box and solve the unsolved - by...

  • Information Technology Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Flyper Full time

    Information Technology Manager vacancy in Riyadh Saudi Arabia IT Manager - Riyadh, Saudi Arabia (Preferably for Malayalees) IT Manager - Riyadh, Saudi Arabia (Preferably for Malayalees)We are seeking an experienced and highly skilled IT Manager to join our team in Riyadh, Saudi Arabia. As an IT Manager, you will be responsible for overseeing the management...

  • Information Technology Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Jing Hau Full time

    Information Technology Manager vacancy in Riyadh Saudi Arabia IT Manager - Riyadh, Saudi ArabiaWe are in search of a highly skilled and experienced IT Manager to join our team in Riyadh, Saudi Arabia. As an IT Manager, you will be responsible for overseeing the overall IT operations and managing a team of IT professionals. Your main goal will be to ensure...

  • Its Professional

    2 weeks ago

    Riyadh, Saudi Arabia Radiometer Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...

  • Information Technology Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ecojob Full time

    Information Technology Manager vacancy in Riyadh Saudi Arabia IT ManagerAs an IT Manager in our company, you will be responsible for overseeing the implementation and maintenance of our organization's information technology systems. You will work closely with other departments to identify their technology needs and develop solutions to support their...

  • Technology Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Uxbert Full time

    Technology DirectorTechnology · Riyadh, Riyadh If yes, then this is the job you're looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi's...

  • Project/Operations Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia accesso Technology Group Full time

    Position Overview:Do you love tech , but have a passion for people too ? As a Project/Operations Manager, you will be responsible for overseeing and coordinating various operational and project-related activities within our organization. This role requires excellent organizational and leadership skills, as well as the ability to effectively communicate with...

  • Relations Manager

    2 months ago

    Riyadh, Saudi Arabia Creative Technology Full time

    The purpose of this role is to act as an important support role for the interface between CT in Saudi Arabia and the Saudi Authorities. This role will oversee all Saudi Government relations and is vital to ensure CT in Saudi Arabia are compliant, can deliver easily and professionally our services within the Kingdom. Based in Creative Technology’s (CT)...

  • Information Technology Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Abroad Work Full time

    Information Technology Manager vacancy in Riyadh Saudi Arabia IT Manager for Pakistani Nationals in Riyadh, Saudi Arabia IT Manager for Pakistani Nationals in Riyadh, Saudi ArabiaWe are seeking a highly skilled and experienced IT Manager to join our team in Riyadh, Saudi Arabia. This position is specifically for Pakistani nationals who are fluent in English...

  • Automation Operator Riyadh, Ksa

    2 weeks ago

    Riyadh, Saudi Arabia Giesecke+Devrient Full time

    **When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...

  • Automation Operator Riyadh, Ksa

    2 weeks ago

    Riyadh, Saudi Arabia Giesecke+Devrient GmbH Full time

    **When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...

  • Relations Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Creative Technology Full time

    The purpose of this role is to act as an important support role for the interface between CT in Saudi Arabia and the Saudi Authorities. This role will oversee all Saudi Government relations and is vital to ensure CT in Saudi Arabia are compliant, can deliver easily and professionally our services within the Kingdom. Based in Creative Technology's (CT) newly...

  • Operational Technology

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Information Technology

    2 weeks ago

    Riyadh, Saudi Arabia Forty Arabia Full time

    We are looking for colleagues who have field experience in solving incoming projects, can perform measurements, make discoveries, and prepare quotations for our company operating in the information technology sector. Able to prepare and follow up on projects in the areas our company operates in areas such as ( Network Systems, Server Systems, Internet...