Technical Support Officer

6 months ago


Jeddah, Saudi Arabia Islamic Development Bank Full time

Job Purpose

Provide comprehensive support to the organization, ensuring efficient and effective operations across various Departments within Finance Complex. The role encompasses a wide range of responsibilities within the department, which may include technical support, administrative support, process coordination, and data management. By fulfilling this role, the incumbent plays a crucial part in contributing to the overall success of the organization by providing this support.

Key Accountabilities
- Focal Point for all the international payment.
- Assist in initiating and follow up on communications with internal and external stakeholders.
- Assist in preparing and reviewing the reports/presentations.
- Assist in collating and analyzing information.
- Assist in administering, monitoring, and maintaining the division's databases and systems.
- Collaborate with data management teams to ensure data accuracy and integrity.
- Prepare and review documents related to the treasury and investment activities, financial statements, and provide financial/risk analysis.
- Assist in tasks related to work plan and annual budget and provide periodic reports.
- Preparing weekly and monthly reports as requested.
- Assist in the development of overall systems and procedures.
- Assist the Manager to monitor the payment processing cycle.
- Focal point for all issues relating to reimbursements.
- Attending to ad hoc requests, when and as requested.
- Follow up on all outstanding Jira ticket requests to ensure resolution of any issues.
- Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
- Assist in gathering and analyzing financial data, supporting the financial decision-making process.

Skills & Necessary Knowledge
- Results Orientation.
- Time management.
- Building Relationships
- Problem Solving skill.
- IT skills
- MS Office Programs
- Communication Skills
- Organizational Skills
- Strong Analytical and Reporting Skills

Academic and Professional Qualifications
- Bachelor's degree in Finance/ Legal/ Economics/ Human Resources/ Business Administration/ Statistics/Information Management or related field.
- Additional qualification or certification in own field is preferred.
- Minimum 2 years of experience with a Bachelor's degree.
- Experience in the development sector or international organization is preferred.



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