Customer Support Manager

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

**Join our Team**: **About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer...

**About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on technical...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

Represent the Customer Experience results and findings for the business at various stakeholder forums - Monitor NPS program across Bupa Arabia, and coach frontline team to drive NPS implementation and improvement by owning the NPS score, setting goals, communication, continuous employee education, etc. - Track the service satisfaction for members using the...

Company Description Sadeem Technology is a company based in Jeddah that focuses on building smart, safe, sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution, traffic, and flooding. By using solar-powered sensor networks, machine learning-based software, and visualization platforms, we provide critical...

Ensure that all activities (Sales, Orders process, Customer Service, digital platform & integration points) are performed accurately - Managing the customer support team and ensure online customers are being effectively serviced. - Responsible for achieving the e-commerce sales targets. - Partecipate in Setting the monthly and annualized forecasts for all...

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving. You will...

Support customer experience unit by performing end-to-end analysis of member journey, member profiling and member engagement. - Support cross-functional projects with PA to produce analysis of incorrect PA rejections. - Oversee Customer Experience Delivery implemented solutions to enhance customer journey. - Broaden the customer experience journey with the...

**AlGooru is hunting for the next generation of Supply & Support talents!** **We’re looking for a Customer Success Lead** **A bit about us** **Main responsibilities** - Help us build the Customer Success department from (almost) scratch - Initiate strategies aimed at helping us achieve an NPS score of +70%. - Contribute significantly to the company’s...

**Company Description**: Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists...

Define a user-centric design model to increase user experience and engagement. - Harness customer data and feedback to deeply understand customer preferences, behaviors and pain points. - Develop comprehensive customer behavior profiles and segmentation strategies to tailor experiences for different customer segments. - Implement transformation practices...

**About Unilode** **Position Overview** **General Responsibilities** - Create and maintain a local Customer and Stakeholder Portfolio. - Use the KPI dashboard to keep track of, manage and drive performances. - Work with the GHA of their assigned customer to ensure ULD requirements are understood. - Enforce compliances of ULD requirements (storage,...

Manage all levels of support requests in Service Desk - Coordinate with internal departments and end users to ensure that users are trained properly on the system functions. - Identify and prioritize system activities through cross functional coordination - Monitor the effectiveness and efficiency of existing processes for the IT programs - Support and...

Support in building audit tools for all communications between Bupa Arabia employees and members. - Supervise the daily audit process by monitoring achievements of targets and quality of data. - Report specific member issues based on findings from the audits. - Report gaps identified in delivering the Bupa promise for services offered to Bupa Arabia...

**Overview**: We are currently on the lookout for a dynamic and customer-centric individual to join our team as a Customer Success Executive at Resal Company, specializing in SaaS (Software as a Service) solutions. As an essential member of our Customer Success team, you will play a vital role in ensuring the success and satisfaction of our clients by...

**Key Accountabilities**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -...

**Johnson & Johnson** Johnson & Johnson Medical Devices is recruiting for a Customer Service Associate to be in Saudi Arabia Jeddah. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health...

**Job Description Summary**: The Regional Customs Leader will work with the Customs and Compliance team to secure the efficiency, competence and compliance of the import and export activities for Grid Solutions within the MEA region and secures the collaboration and integration of the operations with individual country operations within the Region such as...