Client Engagement Coordinator

4 months ago

Riyadh, Saudi Arabia ENTERTAINER FZ LLC Full time

**Us**

The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we go. We believe that “experience is everything”, resulting in our passion for creating unforgettable experiences for both our customers, partners and employees.

**Responsibilities**:
**B2B Client Solution Support**:
Assist in collaborating with B2B clients of The ENTERTAINER Business to understand their needs, objectives, and target audience, in order to support the design and implementation of customized engagement campaigns that drive user engagement with their loyalty and rewards programs.

Help create promotional campaign calendars for clients' programs, focusing on activations, redemptions, and overall user engagement.

Support the establishment of relationships with key client stakeholders to ensure effective collaboration and alignment with their marketing strategies.

Contribute to measuring progress on KPIs, monitoring project plans against timelines, and analyzing campaign effectiveness, providing regular reports and insights to clients.

**Brand Engagement Support**:
Monitor and measure the impact of brand engagement efforts on The ENTERTAINER Business's brand presence and equity, adjusting strategies as needed to optimize results.

**B2B Client Solution Support**:
Assist in improving client satisfaction and retention rates for The ENTERTAINER Business. Support increased activation and redemption rates for clients' loyalty and rewards programs. Contribute to user engagement metrics for clients' programs, including new user acquisition and returning user rates.

**Brand Engagement Support**:
Assist in increasing The ENTERTAINER Business's brand presence in the market, as measured by visibility on platforms, mentions in industry publications, and attendance at trade events.

Support growth in The ENTERTAINER Business's brand equity, as measured by industry recognition, client referrals, and positive sentiment among stakeholders.

**Requirements**:

- Must be a Saudi National.
- A bachelor's degree in marketing, business, or a related field.
- Previous experience client engagement, or customer success is a plus.
- Basic understanding of marketing and client engagement strategies.
- Strong communication and interpersonal skills.
- Eagerness to learn and grow in the role.
- Proficiency in relevant software and tools for campaign management and analysis is a plus.
- Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

eD1I3FteUj

  • Client Coordinator

    7 months ago

    Riyadh, Saudi Arabia Nathan & Nathan Human Resources Full time

    Our client is an International Clinic based in Riyadh and is looking for Receptionists/Client Coordinators to join their team. The Client Coordinator will serve as the initial point of contact. Job Requirements: Proficient in English and Arabic, both in written and verbal communication. Possess exceptional customer service skills. Demonstrate organizational...

  • Client Engagement Specialist

    5 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    **What will you do** Client Engagement Specialist is a key role to be based in Riyad and reporting to Regional Director, Middle East. You will be responsible for providing program coordination, support and expansion for major customers and their bespoke requirements whilst supporting the sales and operational teams to deliver excellent customer service...

  • Multi-channel Engagement Coordinator

    5 months ago

    Riyadh, Saudi Arabia Novo Nordisk Full time

    Multi-Channel Engagement Coordinator **Category**:Commercial Marketing**Location**:Riyadh, Riyadh, SA- - This position will be based in Riyadh, Saudi Arabia under the Customer Engagement & Projects department. You will directly report to the Multi-Channel Engagement (MCE) & Customer Experience Manager.**The Position**- Your main accountabilities will be: -...

  • Head of Growth and Client Engagement

    7 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    The purpose of this role is to shape and qualify opportunities for handoff to develop range of clients in Saudi Arabia. Responds to inbound leads generated via Partner events and create prospecting list that will lead to new business conversion Job Title: Head of Growth and Client Engagement - Saudi Arabia **Job Description**: Key responsibilities: -...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia IQVIA Full time

    **Overview**: **IQVIA is the world’s leading, specialized advisor on critical business issues in the life sciences, and a leading provider of information, services and technology for the healthcare industry in 100+ countries around the world. Our Consulting teams offer end-to-end management consulting in key issues areas that include: business unit,...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia Novasyte Full time

    Overview IQVIA is the world’s leading, specialized advisor on critical business issues in the life sciences, and a leading provider of information, services and technology for the healthcare industry in 100+ countries around the world. Our Consulting teams offer end-to-end management consulting in key issues areas that include: business unit, therapy area...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia JLL Full time

    JLL supports the Whole You, personally and professionally. **Responsibilities**: Act as the primary point of contact for assigned clients, building and maintaining strong relationships. Understand client objectives and challenges to develop tailored consulting solutions. Conduct regular client meetings, presentations, and workshops to communicate project...

  • Client Relations Coordinator

    5 months ago

    Riyadh, Saudi Arabia Astral Facilities Mangement Full time

    At a facilities services company; we are seeking a dedicated individual to serve as the primary liaison between our clients and internal teams. Responsibilities include coordinating service orders, managing client communications, ensuring adherence to quality standards, and resolving any issues promptly to maintain high customer satisfaction. - Managing all...

  • Investor Responsibility

    5 months ago

    Riyadh, Saudi Arabia Fisher Investments Full time

    Investor Responsibility & Engagement Analyst - Saudi Arabia **Overview** Are you interested in joining an outstanding global investment enterprise and looking to take the next step in your career in Finance? Want to focus on Responsible Investment (also called ESG or environment, social and governance investing) and providing exceptional support to your...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    Engagement Manager **Company**: Mercer **Description**: **Engagement Manager** **What can you expect**: Managing work streams and modules within organization and workforce transformation projects. Leading culture and change management initiatives to facilitate smooth transitions. Assisting in organization design to optimize efficiency and effectiveness....

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    Engagement Manager **Company**: Mercer **Description**: **Engagement Manager** **What can you expect**: Managing work streams and modules within organization and workforce transformation projects. Leading culture and change management initiatives to facilitate smooth transitions. Assisting in organization design to optimize efficiency and effectiveness....

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia IQVIA Full time

    **Overview**: **IQVIA is the world’s leading, specialized advisor on critical business issues in the life sciences, and a leading provider of information, services and technology for the healthcare industry in 100+ countries around the world. Our Consulting teams offer end-to-end management consulting in key issues areas that include: business unit,...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia Mercer Full time

    Join Mercer’s growing and high-performing Team of HR Consultants! We are currently looking for Engagement Managers who are passionate about working on Organizational Transformation projects for our local, regional and international clients with focus on operations in the Middle East. You are determined, pro-active and interested in working on challenging...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia Novasyte Full time

    Overview IQVIA is the world’s leading, specialized advisor on critical business issues in the life sciences, and a leading provider of information, services and technology for the healthcare industry in 100+ countries around the world. Our Consulting teams offer end-to-end management consulting in key issues areas that include: business unit, therapy area...

  • Engagement Manager

    5 months ago

    Riyadh, Saudi Arabia IQVIA Full time

    **IQVIA is a world’s leading information, services and technology company dedicated to making healthcare perform better.**: **As an international group the Primary Market Researh team connects together different types of intellgience, such as market research and secondary data. We typically work across different geographies, running multi-country studies...

  • Client Manager

    5 months ago

    Riyadh, Saudi Arabia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Associate- Customer Engagement

    5 months ago

    Riyadh, Saudi Arabia Frost & Sullivan Full time

    About the Team: Strengthen the Frost & Sullivan brand equity within and beyond the core industry sector and the assigned territory / account book. Generate revenue and consistently achieve assigned targets, by developing/maintaining client relationships and positioning Frost & Sullivan’s products and services as deemed fit. Overview: Position defined to...

  • Investor Responsibility

    5 months ago

    Riyadh, Saudi Arabia Fisher Investments Europe Full time

    Overview: Are you interested in joining an outstanding global investment enterprise and looking to take the next step in your career in Finance? Want to focus on Responsible Investment (also called ESG or environment, social and governance investing) and providing exceptional support to your institutional client service and sales partners? **The...

  • Client Manager

    4 months ago

    Riyadh, Saudi Arabia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Community Engagement Manager, Secondment Role

    1 month ago

    Riyadh, Saudi Arabia Daniel J Edelman Holdings Full time

    ABOUT USEdelman is a new kind of agency, at the intersection of PR, Advertising, Social, Digital, Earned Media and Experiential. We blur the lines between each medium to create smart, innovative, and powerful work that gets people talking and engaging with brands in new ways. You will be challenged to push convention and your creativity to find modern ways...