Customer Support Specialist

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...

Main Purpose: Communicate with customers to answer their inquiries and solve their problems. Responsibilities: Respond to customer queries in a timely and accurate way via phone email or chat. Building good relationships with clients. Resolving complaints and following up on new decisions. Follow procedures and...

MainPurpose:Communicatewith customers to answer their inquiries and solve theirproblems.Responsibilities:Respondto customer queries in a timely and accurate way via phone email orchat.Buildinggood relationships withclients.Resolvingcomplaints and following up on newdecisions.Followprocedures andpolicies.Identifycustomer needs and help customers use...

Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions...

Provide timely and accurateresponses to customer inquiries and support requests via variouschannels, including email, chat, andphoneTroubleshoot and resolve customer issues,escalating complex cases to appropriate teams or resources asneededMaintain a high level of productknowledge to effectively address customer questions andconcerns

Provide timely and accurate responses to customer inquiries and support requests via various channels, including email, chat, and phoneTroubleshoot and resolve customer issues, escalating complex cases to appropriate teams or resources as neededMaintain a high level of product knowledge to effectively address customer questions and concerns

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...

In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.Provide coaching and guidance to Customer Service Associates, fostering a collaborative and growth-oriented environment.Implement and manage Daily Management tools, focusing on backlog assessment and revenue...

Job Summary: This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide technical support for a software product, as well as to hardware supporting system, that is in use by a large government organization. **Job Description**: Role Objective To provide...

Deliver high quality support andoperate as a safety net to customers of our SaaSproduct.Communicate and respond variedtechnical solutions to customers in a team environment, using ourshared inbox tool to assist customer'sinquiries.Resolve customer inquiries in atimely manner using full understanding of the product functions,features and customer...

Deliver high quality support and operate as a safety net to customers of our SaaS product.Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries.Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential Responsibilities Support customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential ResponsibilitiesSupport customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

**Responsibilities** - data. - Analyzing customer data from databases and data stores to prepare reports - Customer satisfaction and behavior and facilitating sharing between multiple data systems. - Use of query analysis and reporting tools. - Analyze and develop data quality processing plans. - Ensure data quality through automated verification as well as...

Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of information. - Coordinate...

The Solution Sales Specialist for Support Solutions role is to drive and close Microsoft Enterprise Unified Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health, and enabling customer outcomes and consumption. The Support Specialist leverages Microsoft’s unique expertise, including...

**Job Purpose**: Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of...

In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.Provide coaching and guidance to Customer Service Associates, fostering a collaborative and growth-oriented environment.Implement and manage Daily Management tools, focusing on backlog assessment and revenue...