Guest Relations Expert
5 days ago
The Guest Relations Officer plays a pivotal role in ensuring that guests have an unforgettable experience while staying at our facilities. This position requires a unique blend of customer service, communication, and problem-solving skills to address guest inquiries and concerns effectively.
Key Responsibilities- Welcome and greet guests upon arrival, creating a warm and welcoming atmosphere.
- Address guest inquiries and resolve issues promptly and professionally, exceeding expectations whenever possible.
- Maintain a comprehensive knowledge of the property, including amenities, services, and local attractions, to provide informed recommendations.
- Assist in managing guest feedback and reviews to improve service quality, fostering a culture of continuous improvement.
- Coordinate with other departments to fulfill guest requests and ensure seamless service delivery, streamlining processes for maximum efficiency.
- Monitor guest satisfaction levels and report any concerns to management, providing actionable insights for enhancement.
- Organize and participate in guest events and activities to enhance their experience, showcasing exceptional hospitality skills.
- Maintain accurate records of guest interactions and preferences for future reference, leveraging data to inform decision-making.
- Provide information about the property's policies and procedures to guests, ensuring transparency and clarity.
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Personalized Guest Relations Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full timeSOFITEL Riyadh Hotel & Convention Center offers a unique blend of French elegance and Saudi Arabian warmth, creating a truly unforgettable experience for our guests. As a Five-Star Concierge Expert, you will be the ambassador of our brand, responsible for delivering exceptional service and creating memorable experiences for our guests.Your key...
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Guest Relations Supervisor
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Crowne Plaza Riyadh RDC Hotel & Convention CenterAssistant HR Manager | Hotels Industry Specialist | Strategic HR Leadership | Talent Acquisition Specialist and Development | Employee Relations…Job Summary:The Guest Relations Supervisor is responsible for...
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Guest Relations Supervisor
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeGuest Relations SupervisorHotel Brand: KimptonLocation: Saudi Arabia, RiyadhHotel: KAFD Riyadh (RUHKA), King Abdullah Financial DistrictJob number: 139205Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide....
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Guest Relations Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeKimpton Hotels & Restaurants is a boutique hotel company that pioneered the concept of unique, design-forward hotels. Our goal is to create inspiring experiences for our guests through thoughtful curation and artful delivery.We're looking for passionate individuals to join our team at Kimpton Riyadh, the first Kimpton hotel in the Middle East. The ideal...
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Guest Relations Officer
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeThe Guest Relations Officer plays a crucial role in ensuring that guests have a memorable experience while staying at our facilities. This position involves a blend of customer service, communication, and problem-solving skills to address guest inquiries and concerns effectively. The ideal candidate will be proactive in anticipating guest needs and providing...
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Guest Relations Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Selective Touch ConsultancyTalent Acquisition | Headhunter | Training and Development CoordinatorRole Overview:A prestigious hospitality restaurants group is seeking a Guest Relations Manager to enhance customer experience and ensure exceptional service...
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Guests Relations Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full timeRiyadh, Saudi Arabia | Posted on 10/27/2024A great experience starts with the people who deliver it. We believe that delivering unforgettable experiences starts with our front line, our Guest Relations Specialist, who are the main touchpoint with our guests, ensuring all their requests are met and that they are satisfied with their experience. Are you...
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Guests Relations Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia PAUSEAWAY Full timeRiyadh, Saudi Arabia | Posted on 10/27/2024A great experience starts with the people who deliver it. We believe that delivering unforgettable experiences begins with our front line, our Guest Relations Specialists, who are the main touch point with our guests to ensure all their requests are met and that they are satisfied with their experience. Are you...
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Guest Relation Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia DIMENSIONS Full timeGuest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotels facilities. You will also make sure our front-desk staff, including Receptionists and Concierges , offer stellar customer service and provide memorable hospitality experiences for our guests.If...
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Guest Relation Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alturki Holding Full timeJob Summary:We are seeking a highly skilled Guest Relation Agent to join our team at Alturki Holding. The successful candidate will be responsible for providing exceptional service and ensuring a positive experience for all guests visiting our organization.Main Responsibilities:Welcome and greet guests in a professional and friendly manner.Address guest...
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Guest Relations Agent
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia MJS Investment Full timeGet AI-powered advice on this job and more exclusive features.MJS Investment is located in Riyadh and is focused on providing exceptional experiences to both customers and employees. The company, with the vision of Making Jobs and Smiles, emphasizes career opportunities for Saudi Nationals and promotes diversity and inclusion with representation from 50+...
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Mgr-Guest Relations
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob ID: 25033645 | Marriott Riyadh Diplomatic QuarterView on Map: Marriott Riyadh Diplomatic Quarter JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE...
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Reservations and Guest Services Expert
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full timeJob DescriptionThe Reservations and Guest Services Expert is responsible for managing guest reservations, coordinating front office activities, and ensuring seamless guest experiences. The ideal candidate will possess excellent organizational skills, be detail-oriented, and have a strong ability to work in a fast-paced environment.Key...
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Guest Relations Experience Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full timeCompany Overview:A prestigious hospitality restaurants group seeks a Guest Relations Manager to enhance customer experience.The ideal candidate is passionate about hospitality, customer-focused, and skilled in guest engagement.Key Responsibilities:Guest Experience Management – Oversee the entire guest journey, ensuring outstanding service.Service Quality &...
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Guest Relations Officer
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CORE Life Full timeCore Guest Relations is the face of CORE. The role encompasses reception, reservation, and hosting as well as administrative duties, and competent use of the CRM and booking system. Achieve 80% member satisfaction, solve any problem within 24 hours, and if involving 3rd parties, within 48 hours, ensuring that we as a business deliver our vision and reach our...
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Guest Services Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeAre you passionate about providing exceptional service and creating memorable experiences for our guests? As a Guest Services Coordinator at IHGarmyhotels, you will have the opportunity to make a real difference in the lives of our guests.In this role, you will be responsible for managing guest requests, resolving issues, and ensuring that every guest feels...
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Guest Experience Associate
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full timeSofitel is seeking a skilled Royal Service Agent (Telephone Operator) to deliver exceptional guest experiences.ResponsibilitiesThis critical role requires strong communication and interpersonal skills, enabling effective collaboration with colleagues and guests alike.Manage incoming and outgoing calls with professionalism and courtesyControl wake-up calls,...
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Resort Guest Experience Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia (New Hotel Villas Company) Full timeRole OverviewThe Front Desk Agent plays a crucial role in delivering exceptional customer service at New Hotel Villas Company. This position involves managing guest relationships from initial contact to departure.As a Front Desk Agent, you will be responsible for:Welcoming guests warmly and ensuring a seamless check-in process.Managing guest check-ins and...
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Hotel Guest Experience Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full timeIf you're passionate about delivering world-class service and creating lifelong memories for our guests, we'd love to hear from you!As a Front Desk Agent, you'll have the opportunity to work with a talented team to create an unforgettable experience for every guest.Provide warm and welcoming service to guests, setting the tone for a fantastic stay.Facilitate...
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Guest Experience Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeAbout the RoleThe Service Delivery Expert will be an integral part of the In Park Services team at Six Flags مدينة القدية. As an Assistant Manager, this individual will assist in developing and implementing operational strategies to enhance guest satisfaction, revenue growth, and overall service delivery in Cabana operations.