Guest Experience Associate
2 days ago
Sofitel is seeking a skilled Royal Service Agent (Telephone Operator) to deliver exceptional guest experiences.
ResponsibilitiesThis critical role requires strong communication and interpersonal skills, enabling effective collaboration with colleagues and guests alike.
- Manage incoming and outgoing calls with professionalism and courtesy
- Control wake-up calls, ensuring timely assistance to our guests
- Provide expert guidance on international calls and directory queries
- Develop a comprehensive understanding of hotel fire, life, and safety systems to ensure a secure environment for guests and staff
Requirements:
- Excellent written and verbal communication skills to engage effectively with guests and colleagues
- Able to work independently and as part of a team, promoting a positive and collaborative atmosphere
- Demonstrated ability to prioritize tasks and manage multiple responsibilities simultaneously
- Highly developed problem-solving skills, thinking critically to resolve complex issues and conflicts
-
Guest Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full timeAbout This RoleAs a Front Office Supervisor at Pause Experience Company, you will be responsible for leading the front office activities and overseeing the daily operations of the front desk team. You will work closely with the Customer Experience team to develop and enhance the guest journey, ensuring that all guests have a positive experience.Main...
-
Guest Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeHotel Background:The Kimpton Riyadh hotel, located in the heart of Saudi Arabia's capital city, is a luxurious boutique hotel that offers a unique and memorable experience for its guests. As a member of our pre-opening team, you will play a pivotal role in shaping the hotel's culture and reputation.Job Description:As a Chief Concierge, you will be...
-
Guest Experience Coordinator
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeGuest Experience Coordinator Job DescriptionCARE is seeking a highly skilled and experienced Guest Experience Coordinator to join our team. As a Guest Experience Coordinator, you will be responsible for ensuring that all guests receive a warm and welcoming experience, from the moment they arrive at the establishment until the end of their visit.Your primary...
-
Guest Experience Director
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full timeWe are seeking an experienced Guest Experience Director to lead our front desk team at Crowne Plaza Riyadh RDC Hotel & Convention Center.Key Responsibilities:Develop and implement effective guest experience strategies.Lead and manage the front desk team to deliver exceptional guest experiences.Maintain accurate guest profiles and track...
-
Guest Experience Coordinator
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeWe are seeking a skilled Guest Experience Coordinator to join our team at CARE. In this role, you will be responsible for ensuring that our guests receive the highest level of service and support during their stay.About the RoleThis position requires a high degree of flexibility and adaptability, as well as excellent communication and interpersonal skills....
-
Guest Experience Ambassador
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeAbout Our Team:At Six Flags Qiddiya City and Aquarabia, we are passionate about delivering exceptional guest experiences. Our retail and food & beverage operations are at the heart of our business, and we are seeking a talented Sales Agent to join our team. As a Sales Agent, you will play a crucial role in promoting products, driving sales, and providing...
-
Guest Experience Coordinator
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Selective touch llc شركة لمسة انتقائية Full timeJoin our team as a Head Hostess at Selective Touch LLC and become an integral part of our success story! As a seasoned professional, you will bring valuable experience and expertise to our dynamic team.About the Role:You will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring they feel comfortable and relaxed.You will manage...
-
Guest Experience Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia DIMENSIONS Full timeAbout the RoleWe are seeking an experienced Guest Relations Manager to join our team. As a key member of our front desk operations, you will be responsible for ensuring seamless check-ins, managing guest requests, and providing personalized services to meet our guests' needs.
-
Customer Experience Associate
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeAbout the RoleThe Guest Relations Officer is responsible for crafting memorable guest experiences, solidifying loyalty, and generating positive word-of-mouth. This role demands adaptability, resourcefulness, and a customer-centric mindset to address diverse guest needs and concerns.Key ResponsibilitiesDevelop and execute customized welcome plans, tailoring...
-
Elite Guest Experience Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob DescriptionThe Ritz-Carlton is a world-renowned luxury hotel brand with a rich history of delivering exceptional guest experiences. As a member of our team, you will have the opportunity to be part of a dynamic and supportive team environment, where everyone strives to exceed our guests' expectations.About This RoleWe are currently seeking a highly...
-
Guest Services Associate
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dubizzle Group Full timeThe Service Support Specialist role at Bayut is designed to provide exceptional support to our guests and internal teams. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our guest rooms, as well as providing responsive and helpful service to our guests. This role requires strong interpersonal and...
-
Luxury Guest Experience Manager
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Professional Full timeWelcome to our team of hospitality professionals! We are looking for a skilled Front Desk Agent to join our Riyadh hotel team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Responsibilities:Guest Services & Check-In/Check-Out:• Greet...
-
Hotel Guest Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia DIMENSIONS Full timeJob DescriptionWe are seeking a highly skilled Guest Relations Manager to join our team at DIMENSIONS. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Provide Excellent Guest Service: Greet clients upon arrival, coordinate...
-
Luxury Guest Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeAbout the JobWe are seeking a highly skilled Butler - In Park services professional to join our team at Six Flags مدينة القدية. As a Butler - In Park services, you will be responsible for delivering exceptional guest experiences while providing excellent customer service in a fast-paced environment.Key ResponsibilitiesTake guest orders and ensure...
-
Guest Experience Coordinator
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full timeBenefitsWe offer a supportive and inclusive environment where you can grow and develop your career. You will enjoy:Exclusive benefits specific to the hospitality industry.Strong recognition for your daily commitment.A deep sense of meaning and purpose in creating lasting experiences for our guests and colleagues.Seniority LevelEntry levelEmployment...
-
Guest Services Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeSaudi Petroleum Services Polytechnic is seeking a skilled Front Desk Associate to join our team.As a key member of our front office team, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities:Welcome guests warmly and ensure a smooth check-in process.Manage reservations and wait-lists to minimize wait times and enhance...
-
Guest Experience Manager
22 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full timeWe are looking for a skilled Event Promotions Executive to join our marketing team. In this role, you will be responsible for planning and executing events that showcase our hotel's amenities and services.Key responsibilities include:Coordinating events with internal teams to ensure seamless execution.Managing sponsor relationships and ensuring branding...
-
Guest Experience Coordinator
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kitopi Full timeYour RoleAs a Floor Manager at Kitopi, you will be responsible for executing day-to-day operations, enhancing customer satisfaction, and maximizing profitability. Your duties will include:Scheduling and managing events and reservations.Leading floor staff, fostering a positive and efficient work environment.Delivering exceptional service during peak...
-
Guest Experience Coordinator
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh Al Waha, an IHG Hotel Full timeAbout Our Ideal CandidateWe are looking for a highly motivated and experienced Human Resources Executive to join our team at Crowne Plaza Riyadh Al Waha, an IHG Hotel. As an HR Executive, you will be responsible for delivering exceptional HR services, managing staff facilities, and building strong government relations.Main ResponsibilitiesTransportation...
-
Guest Experience Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeJob SummaryAt Chalhoub Group, we're looking for a talented Store Manager to spearhead our retail operations and drive business success. As a key member of our team, you'll be responsible for overseeing store performance, developing talent, and fostering a positive work environment.Main ResponsibilitiesDevelop and execute operational strategies to maximize...