Guest Engagement Coordinator

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time
Key Responsibilities

The Guest Engagement Coordinator will be responsible for coordinating the development and implementation of CRM strategies aimed at improving guest engagement, retention, and loyalty.

Main Responsibilities
  1. Coordinate the development and implementation of CRM strategies designed to improve guest experiences across digital, in-park, and customer service channels
  2. Analyze guest data to identify trends, preferences, and engagement opportunities
  3. Segment audiences based on data insights to facilitate targeted communications
  4. Plan and execute CRM campaigns, including email marketing and push notifications
Requirements
  • A Bachelor's degree in Marketing, Business Administration, Data Analytics, or a related field
  • A minimum of 3 to 6 years of experience in CRM management, digital marketing, or roles focused on data-driven marketing
  • Excellent communication and collaboration skills


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Guest Services Coordinator Job DescriptionMarriott International is seeking a highly organized and detail-oriented Guest Services Coordinator to join our team.About the RoleThe Guest Services Coordinator will be responsible for coordinating and managing the activities of front office teams, including Bell/Door Staff, Switchboard and Guest Services/Front...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full time

    At Rotana Hotels, we are committed to delivering exceptional guest experiences. As a Team Leader - Guest Services, you will play a vital role in achieving this goal by providing personalized service and attention to our guests.About the Role:This is a key leadership position within our Guest Services team.You will be responsible for coordinating guest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia DEWAN CONSULTANTS FZ L.L.C Full time

    We are looking for a highly skilled Guest Services Coordinator to join our team at DEWAN CONSULTANTS FZ L.L.C. The successful candidate will be responsible for coordinating guest services, including responding to guest inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Coordinate guest services and respond to guest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Are you passionate about providing exceptional service and creating memorable experiences for our guests? As a Guest Services Coordinator at IHGarmyhotels, you will have the opportunity to make a real difference in the lives of our guests.In this role, you will be responsible for managing guest requests, resolving issues, and ensuring that every guest feels...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full time

    The Guest Experience Coordinator at Six Flags مدينة القدية will play a critical role in ensuring that our guests have an exceptional experience. This individual will be responsible for greeting visitors, offering direction and information, and ensuring a seamless check-in and check-out process. The Guest Experience Coordinator will also handle...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full time

    About Us:Pause Experience Company, PAUSEAWAY (R) is committed to providing an unparalleled experience for our guests. As a Guest Relations Specialist, you will play a vital role in achieving this goal by delivering exceptional service and exceeding our guests' expectations. If you're passionate about hospitality and have a knack for building strong...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    About the Role:We are looking for a highly motivated and customer-focused Guest Experience Coordinator to join our team at Six Flags Qiddiya City. As a key liaison between our guests and our staff, you will play a critical role in ensuring that every guest has an unforgettable experience in our park.Responsibilities:Evaluate and address guest complaints in a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NOVOTEL Full time

    At NOVOTEL, we value our employees' growth and development, offering training programs to enhance your skills and expertise. As a Guest Experience Coordinator, you will have the chance to create unforgettable experiences for our guests, while expanding your professional network and advancing in your career.ResponsibilitiesCustomer Communication: Respond to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full time

    We are seeking a dedicated, professional, and personable Guest Experience Coordinator to join our team at Crowne Plaza Riyadh RDC Hotel & Convention Center. The successful candidate will support the concierge team in delivering exceptional guest service, ensuring that each guest experiences the highest standard of hospitality.Key Responsibilities:Assist...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Abroad Work Full time

    We are seeking a Guest Experience Coordinator to join our team at Abroad Work's luxury hotel in Riyadh. This role involves collaborating with other departments to ensure seamless guest experiences.Responsibilities:Collaborate with other departments (e.g. marketing, front office) to ensure exceptional guest experiences.Develop and implement programs to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    About the RoleWe are seeking an experienced Luxury Guest Experience Coordinator to join our team at Sofitel Mumbai BKC. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our high-end clients.Your key responsibilities will include:Managing guest relationships and ensuring that their needs are...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Aquarabia Qiddiya City Full time

    Job Summary:We are seeking a Guest Experience Coordinator - Transportation to join our team at Aquarabia Qiddiya City. In this role, you will be responsible for coordinating and managing transportation operations to ensure seamless and efficient movement of guests and staff.    Responsibilities:• Develop and implement transportation policies and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    As a seasoned Operations and Guest Services Coordinator, you will be responsible for overseeing front desk operations at Stella Stays Inc. in Riyadh.This role requires a unique blend of organizational, communication, and leadership skills to deliver exceptional guest experiences and maintain effective stakeholder relationships.


  • Riyadh, Ar Riyāḑ, Saudi Arabia dozan Full time

    We are seeking a dedicated Customer Engagement Coordinator to support our team in delivering exceptional service to our clients. In this role, you will be responsible for assisting in the development of client engagement strategies, coordinating communication, and supporting project management tasks.Key Responsibilities:Assist in developing and implementing...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Selective Touch ConsultancyTalent Acquisition | Headhunter | Training and Development CoordinatorRole Overview:A prestigious hospitality restaurants group is seeking a Guest Relations Manager to enhance customer experience and ensure exceptional service...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    Job DescriptionThis pivotal role involves supervising bell attendants and valet parking staff, guaranteeing seamless execution of hotel standards and procedures.You will oversee the cleanliness and maintenance of vehicles and workspaces, ensuring a pristine environment for both guests and colleagues alike.Key responsibilities include managing luggage...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

    Job DescriptionWe are seeking a highly skilled and experienced Concierge Agent to join our team at Kimpton Hotels. As a Concierge Agent, you will be responsible for providing exceptional guest service, ensuring that every guest feels welcome and valued.Key Responsibilities:Guest Interaction: Greet guests upon arrival, provide a warm welcome, and assist with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full time

    We are looking for a highly motivated Customer Engagement Specialist to enhance the overall guest experience at Six Flags مدينة القدية. As a key member of our team, you will play a vital role in driving sales and providing exceptional customer service.About the Role:This role involves actively engaging with guests, showcasing our products, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia DIMENSIONS Full time

    About the RoleWe are seeking an experienced Guest Relations Manager to join our team. As a key member of our front desk operations, you will be responsible for ensuring seamless check-ins, managing guest requests, and providing personalized services to meet our guests' needs.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full time

    Company Overview:A prestigious hospitality restaurants group seeks a Guest Relations Manager to enhance customer experience.The ideal candidate is passionate about hospitality, customer-focused, and skilled in guest engagement.Key Responsibilities:Guest Experience Management – Oversee the entire guest journey, ensuring outstanding service.Service Quality &...