Restaurant Operations Leader

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full time

Independent Food Company is seeking a skilled Restaurant Operations Leader to spearhead the success of our Quick Service Restaurant (QSR). This dynamic individual will oversee day-to-day operations, drive efficiency, and maintain high standards of food quality, hygiene, and safety.

Key Responsibilities:
  • Maintain operational excellence by overseeing daily restaurant activities.
  • Implement strategies to minimize wait times, enhance customer satisfaction, and optimize restaurant workflow.
  • Recruit, train, and develop a high-performing team of supervisors, crew members, and kitchen staff.
  • Conduct regular team briefings to communicate goals and operational updates.
  • Foster a positive and motivating work environment that drives team engagement and productivity.
Customer Experience & Brand Standards
  • Ensure exceptional customer service by training staff on hospitality and problem resolution.
  • Handle customer feedback and complaints professionally, ensuring brand loyalty.
  • Maintain brand image and consistency across all operational aspects.


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