Hospitality Operations Manager
1 month ago
About the Role:
RGH-Global Limited is seeking a highly motivated and experienced Hospitality Operations Manager to oversee our housekeeping department.
Key Responsibilities:
- Leadership and Management: Lead and manage the housekeeping team, ensuring effective training, performance evaluation, and motivation.
- Cleanliness and Hygiene: Implement and monitor cleaning standards, conducting regular inspections to ensure compliance with company policies and hygiene regulations.
- Scheduling and Inventory: Create and manage work schedules for housekeeping staff, ensuring adequate coverage and efficient workflow. Maintain inventory of cleaning supplies and equipment, coordinating purchasing and reordering as needed.
- Guest Relations and Budgeting: Address guest inquiries and concerns regarding housekeeping services, providing exceptional customer service. Assist in budget planning and control for the housekeeping department, identifying cost-saving opportunities.
- Health and Safety: Ensure all housekeeping practices adhere to health and safety regulations and promote a safe working environment for staff.
Requirements:
- Education and Certification: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. BICS certificate is required.
- Experience: Minimum of [insert number] years of experience in housekeeping management within a hospitality environment.
- Skills and Qualifications: Strong leadership and organizational skills, excellent attention to detail, and effective communication abilities. Proficiency in English; knowledge of additional languages is a plus.
Benefits:
- Competitive Salary and Benefits: 6 KUSD per month, including performance bonuses. Health insurance and retirement plans are also provided.
- Accommodation and Transportation: Camp full accommodation (free) and a work car are available.
- Professional Development: Opportunities for professional development and training are available.
Estimated Salary Range: 6,000 USD per month.
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