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Residential and Hospitality Director
1 week ago
About the Position
The Market Director - Residential & Hospitality shall develop and oversee all service delivery, inclusive of win work, client management and delivery of services for clients & projects for the Residential & Hospitality Market for the Middle East.
Role Objectives
- Develop Market Strategies - Develop and implement market strategies aligned with LRP, Business Plan and proposed targets specific to Residential & Hospitality.
- Bid Win Rate - Achieve commission win rate of over 50% on bids submitted in line with the LRP target areas.
- Cross-Selling - Support the business in strategies for identifying new clients and or market opportunities – both Cities and Communities and holistically for AtkinsRéalis.
- Resource Management - Management of resources specific to the Residential & Hospitality Market providing leadership in recruitment, retention and performance.
- Leader Behaviour - Provide leadership and demonstrate positive AtkinsRéalis behaviours with performance defined by team feedback through pulse surveys and other feedback avenues.
- Business Planning - Responsible for management and development of Residential & Hospitality business and LRP strategy.
- Strategic Planning - Responsibility for developing, drafting, gaining necessary approvals and implementing short, medium and long-term business plans for the Residential & Hospitality Market.
Main Responsibilities
- Job Description - To provide overall responsibility for the Residential & Hospitality Market within the Middle East business.
- KAM & Client Development - KAM & Client Development activities are to be undertaken with a primary focus on the Market (secondary focus being alignment and support to other Markets and Accounts).
- Bid Reporting - Provide weekly feedback and insight confirming available opportunities and outlining decisions on which bids to respond to.
- Proactive Win Work - Engage proactively with clients to define opportunities prior to bids being released and incorporate these opportunities into our CRM and future opportunities pipeline.
- Revenue Management - Proactively manage Revenue and EBIT KPI's throughout the year utilising the financial tools and techniques as defined by the business.
- Capture Planning - Lead 'Client Value Proposition' workshops & strategy development to align services with client needs.
- Working at Risk - Responsible for the development of working at risk strategies and provide recommendations for relevant approvers.
- Starting the Job Right - Responsible and Accountable for the implementation of successful project start up including but not limited to Project Risk Management, Stakeholder Management and Project Management plans.
- Project Review Process - Lead project review process and proactive management of commercial performance.
