Spa Services Manager

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Full time
Key Performance Indicators (KPIs)

The Assistant Spa Manager will be measured on the following KPIs:

  • Guest satisfaction ratings.
  • Sales growth and revenue targets.
  • Staff retention and engagement metrics.
  • Quality control audits and compliance.
  • Inventory management and cost control.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Hospitality Management or a related field.
  • Minimum 2 years' experience in spa management or a related field.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proven ability to analyze data and make informed decisions.


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