Senior Collections Strategist
3 days ago
About the Role
We are seeking an experienced Collections and Credit Management Specialist to join our Finance team in Jeddah, Saudi Arabia.
This position is responsible for managing customer accounts receivables, including:
- Managing customer relationships to resolve outstanding balances and improve cash flow.
- Coordinating with BPO and retained organization for credit management, collection, and dispute management processes.
- Resolving complicated collection cases and conducting root cause analysis.
- Conducting first collection contact physically, depending on local requirements.
- Handling transactional tasks for accounts retained in FL responsibility.
The ideal candidate will have a bachelor's degree in Accounting and at least 2 years of experience in collections. Strong communication, negotiation, and customer handling skills are essential.
Key Responsibilities
- Manage customer accounts receivables to improve cash flow and customer satisfaction.
- Coordinate with BPO and retained organization for credit management, collection, and dispute management processes.
- Resolve complicated collection cases and conduct root cause analysis.
- Conduct first collection contact physically, depending on local requirements.
- Handle transactional tasks for accounts retained in FL responsibility.
Requirements
- Bachelor's degree in Accounting.
- Minimum 2 years of experience in collections.
- Native Arabic speaker with excellent communication skills in English (both written and verbal).
- Excellent communication, negotiation, and customer handling skills.
KONE Benefits
We offer a competitive salary and benefits package, as well as opportunities for personal growth and career development. If you are passionate about delivering exceptional results and working in a dynamic team, we encourage you to apply.
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