Senior System Administrator Role
2 days ago
This Senior System Administrator Role at Kaspersky Lab involves maintaining and supporting our complex technical systems. The successful candidate will have extensive experience in IT helpdesk and system administration, with a strong focus on troubleshooting and resolving issues remotely.
The ideal candidate will be able to work independently and as part of a team, with excellent communication skills and a confident personality. They will also have a good understanding of business operations and be able to prioritize their work accordingly.
Key Responsibilities:
- Maintenance of hardware and software, including onsite and remote support.
- Answering helpdesk phone calls and creating/resolving tickets in the ITSM tool.
- Providing first-line support for sysadmin tasks, including MS Active Directory administration.
- Collaborating with the Head Office in Moscow on EU-level IT support.
- Assisting with implementing new server and network infrastructure hardware.
- Providing first-line support for network infrastructure equipment.
To succeed in this role, you will need:
- At least 5 years of experience in IT helpdesk or system administration.
- Fluent English language skills with excellent written and verbal communication.
- Excellent knowledge of IT systems, including MS Windows OS and basic Windows Server administration.
- Experience with IP networks, routing, and firewalls.
- Microsoft Certification is desirable.
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