ServiceNow ITOM Lead Architect

6 days ago


Riyad Al Khabra, Saudi Arabia Linking Humans Full time

Join our client's team in Riyadh as a ServiceNow ITOM Lead Architect. You will play a key role in designing and implementing IT Operations Management solutions within the ServiceNow platform. As an Arabic-speaking IT expert, you will have the chance to advance your career in the thriving technology market.

Job Description

In this role, you will be responsible for developing, implementing, and optimising ITOM solutions. You will work closely with internal teams and clients to define ITOM strategies and best practices. Your expertise in ServiceNow architecture and integrations will be highly valued.

Key Responsibilities:
  • Design and implement ServiceNow ITOM solutions, focusing on Discovery, Event Management, Service Mapping, and AIOps.
  • Collaborate with internal teams and clients to develop ITOM strategies and best practices.
  • Provide expert guidance on ServiceNow architecture and integrations.
  • Suggest ongoing improvements and enhancements to ITOM functionalities.
  • Ensure compliance with industry standards and business objectives.
Qualifications and Requirements
  • Fluency in Arabic (written and spoken).
  • Extensive experience as a ServiceNow ITOM Architect or similar role.
  • Deep understanding of ServiceNow modules, particularly Discovery, Event Management, Service Mapping, and CMDB.
  • Proven ability to design scalable and optimised ITOM solutions.
  • Strong communication and stakeholder management skills.
  • ServiceNow Certified Implementation Specialist (CIS-ITOM) is desirable.
Benefits of Living in Saudi Arabia

Saudi Arabia is rapidly becoming a hub for technology and innovation. It offers world-class career opportunities, tax-free salaries, and a high standard of living. Riyadh, the capital, is home to major international businesses and ambitious technology projects.



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