ITOM Expert for ServiceNow Solutions
2 days ago
Linking Humans is a recruitment agency representing a leading organisation in Riyadh. This job opportunity caters to Arabic-speaking IT experts seeking to advance their careers in the thriving technology market. The employer offers relocation support and visa sponsorship for the right candidate.
About the RoleThe successful candidate will be responsible for designing, implementing, and optimising IT Operations Management solutions within the ServiceNow platform. They will collaborate with stakeholders to improve IT service delivery, ensuring automation, visibility, and efficiency across the organisation.
Key Responsibilities:- Develop and implement ServiceNow ITOM solutions, including Discovery, Event Management, Service Mapping, and AIOps.
- Closely work with internal teams and clients to define ITOM strategies and best practices.
- Provide expert-level guidance on ServiceNow architecture and integrations.
- Suggest ongoing improvements and enhancements to ITOM functionalities.
- Ensure compliance with industry standards and business objectives.
- Fluency in Arabic (written and spoken).
- Extensive experience as a ServiceNow ITOM Architect or similar role.
- Deep understanding of ServiceNow modules, particularly Discovery, Event Management, Service Mapping, and CMDB.
- Proven ability to design scalable and optimised ITOM solutions.
- Strong communication and stakeholder management skills.
- ServiceNow Certified Implementation Specialist (CIS-ITOM) is desirable.
Rapidly becoming a global centre for technology and innovation, Saudi Arabia offers world-class career opportunities, tax-free salaries, and a high standard of living. Riyadh, the capital, hosts major international businesses, ambitious technology projects, and a growing expat community.
This position provides an exciting opportunity for an experienced IT professional looking to expand their expertise in a fast-growing environment.
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