Guest Experience Specialist

3 days ago


Jeddah, Makkah Province, Saudi Arabia Red Sea Global Hospitality Full time
Key Responsibilities
  • Anticipate guest needs and requirements; understand individual preferences, adopt a proactive service orientation, and adapt communication skills to interpret verbal and non-verbal cues.
  • Provide an exceptional call experience to all callers by being informed, efficient, and intuitive during the call process.
  • Possess a sales-oriented attitude, maximizing sales, occupancy, and room rates, as well as upselling all aspects of the hotel.


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