Guest Experience Specialist
3 days ago
- Anticipate guest needs and requirements; understand individual preferences, adopt a proactive service orientation, and adapt communication skills to interpret verbal and non-verbal cues.
- Provide an exceptional call experience to all callers by being informed, efficient, and intuitive during the call process.
- Possess a sales-oriented attitude, maximizing sales, occupancy, and room rates, as well as upselling all aspects of the hotel.
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Guest Experience Director
4 days ago
Jeddah, Makkah Province, Saudi Arabia Saudi German Health Careers KSA Full timeJob SummaryThis exciting opportunity as a Hospitality Supervisor offers a chance to shape the guest experience in our newly established Rehabilitation Hospital. Reporting to the [Department Head], you will be responsible for overseeing the hospitality team and driving excellence in service delivery.Key ResponsibilitiesOversee the development and...
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Guest Services Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia Dallah Albaraka Full timeKey ResponsibilitiesGuest Check-In: Greet guests, provide keys, and show them to their rooms in a timely and courteous manner.Enquiry Resolution: Answer guest enquiries and provide assistance with any issues that may arise during their stay.Phone Management: Answer phone calls and transfer them to the relevant staff members as needed.Reception Area...
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Doorstep Experience Coordinator
16 hours ago
Jeddah, Makkah Province, Saudi Arabia Shangri-La Group Full timeExperience the Best at Shangri-La Jeddah:Our hotel is a haven of luxury and comfort, offering stunning views and unparalleled service to our guests.We are committed to providing exceptional experiences, with a range of amenities including a dedicated Kids Club and innovative dining concepts.Job Description:The Bell Attendant will be responsible for creating...
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Guest care representative
4 days ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Medical Pharmacies Company Full timeBachelor's degree in hotel management or related field.Excellent communication skills and ability to deal with the public.The ability to solve problems and deal with difficult situations.Dedication to providing a positive guest experience.
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Wellness Treatment Specialist
3 days ago
Jeddah, Makkah Province, Saudi Arabia The Ritz-Carlton Full timeKey ResponsibilitiesAs a Wellness Treatment Specialist, you will play a critical role in promoting the health and wellbeing of our guests.You will assess each guest's needs, using your expertise to create personalized treatment plans that incorporate the latest techniques and technologies.
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Hotel Guest Services Supervisor
4 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeAbout Raffles Hotels & ResortsRaffles Hotels & Resorts is a global luxury hotel chain known for its impeccable service and attention to detail. Our hotels are designed to provide guests with a truly unforgettable experience, combining comfort, elegance, and sophistication.Job SummaryThe Assistant Front Office Manager is responsible for ensuring the smooth...
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Guest Experience Supervisor
2 days ago
Jeddah, Makkah Province, Saudi Arabia Shangri-La Group Full timeSpend your nights under the stars at Shangri-La Jeddah, where luxury and relaxation meet.With its stunning location on the Red Sea waterfront, this hotel is the perfect place to unwind and rejuvenate.Choose from 203 stylish rooms and suites, plus 17 luxury serviced apartmentsDine at one of our 4 restaurants and lounges, including the legendary Shang...
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User Experience Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Whitecollars Full timeJob OverviewAs a User Experience Specialist at Whitecollars, you will be tasked with designing digital interfaces that are both functional and aesthetically pleasing. Your work will involve researching user behavior, conducting usability testing, and collaborating with cross-functional teams to ensure seamless execution.Analyze user data to identify areas of...
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Service Experience Specialist
3 days ago
Jeddah, Makkah Province, Saudi Arabia SolexPlus Full timeAbout the RoleWe are seeking a skilled Service Experience Specialist to join our team at SolexPlus.Job Description:You will provide exceptional customer service to our clients through various channels, including phone, email, and chat.Answer customer inquiries and resolve complaints in a professional manner.Stay up-to-date on client products and services to...
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IT Customer Experience Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Haji Hussein Alireza & Co., Ltd. Full timeJob DescriptionHaji Hussein Alireza & Co., Ltd. is seeking a highly skilled Customer Experience Specialist to join our IT department. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely...
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Customer Experience Specialist
23 hours ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeJob OverviewAt Emdad Al Khebrat, we are seeking a skilled Customer Experience Specialist to join our team in Jeddah. This role is responsible for monitoring and evaluating call center performance, ensuring timely feedback to agents, and identifying areas for improvement.Key Responsibilities:Develop and implement effective quality control processes to ensure...
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Personalized Guest Experience Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia Shangri-La Group Full timeKey Skills and QualificationsDemonstrated experience in a similar role within the hospitality industry.Strong problem-solving and adaptability skills.Ability to multitask and prioritize tasks efficiently.Fluency in English is essential.Familiarity with hotel operations and systems is preferred.
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Club Experience Manager
11 hours ago
Jeddah, Makkah Province, Saudi Arabia The First Group Full timeAbout the JobWe are seeking an experienced and charismatic Membership Host to join our team at Silver Sands Beach. As a key member of our hospitality team, you will be responsible for offering exceptional service to current and potential members of our exclusive club or leisure facility.Your primary objective will be to create a positive first impression,...
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Pharmacy Automation Specialist
10 hours ago
Jeddah, Makkah Province, Saudi Arabia King Faisal Specialist Hospital and Research Center Full timeJob SummaryWe are seeking a highly skilled Pharmacy Automation Specialist to join our team at King Faisal Specialist Hospital and Research Center. As a key member of our pharmacy department, you will be responsible for maintaining and operating automated dispensing systems and robotics in both ambulatory care and inpatient settings.About the RoleThis is a...
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Customer Experience Expert
4 days ago
Jeddah, Makkah Province, Saudi Arabia CARE Full timeJob Description:CARE Job Title: Customer Service SpecialistWe are seeking a skilled and detail-oriented Customer Service Specialist to join our team at CARE. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through prompt and accurate issue resolution.Key Responsibilities:Gauging client...
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Accounts Payable Specialist
23 hours ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeCompany OverviewRaffles Hotels & Resorts offers a luxurious and welcoming environment, providing expert service to its guests. The hotel's location adjacent to the residential tower adds to its charm.Job SummaryWe are seeking an experienced Accounts Payable professional to join our team. As an Accounts Payable Specialist, you will be responsible for...
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Children's Entertainment Specialist
3 days ago
Jeddah, Makkah Province, Saudi Arabia RIXOS Full timeRixos is seeking a dynamic and creative Children's Entertainment Specialist to join our team in Jeddah, Saudi Arabia. As a key member of our kids club, you will be responsible for planning and leading engaging activities that create lasting memories for our young guests.Key ResponsibilitiesDesign and implement fun, age-appropriate activities for children...
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Event Planning Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeCompany OverviewRaffles Hotels & Resorts is a renowned luxury hospitality brand that embodies the spirit of exceptional service and world-class luxury.We are committed to providing unforgettable experiences for our guests, and we are seeking a talented Wedding Event Manager to join our team in Jeddah, Saudi Arabia.
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Shangri-La Communications Lead
4 days ago
Jeddah, Makkah Province, Saudi Arabia Shangri-La Group Full timeAbout the Role:We are seeking a seasoned Marketing and Branding Specialist to lead our marketing efforts and drive business growth.This role requires a strong understanding of luxury branding, guest expectations, and high-end customer engagement.Responsibilities include:Developing and implementing a comprehensive marketing strategy to drive business growth...
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Residential Security Specialist
11 hours ago
Jeddah, Makkah Province, Saudi Arabia The First Group Full timeAbout The PositionWe are seeking a highly motivated and experienced Security Supervisor to join our team at Silver Sands Beach. As a member of our Security team, you will play a vital role in ensuring the safety and security of our guests, employees, and assets.If you are a results-driven professional with excellent leadership and communication skills, we...