Order Management Coordinator
4 days ago
At Tetra Pak, we value diversity and inclusion. We believe that our employees are our greatest assets, and we strive to create an environment where everyone can thrive. As a Customer Service Representative, you will play a critical role in driving customer satisfaction and improving overall customer experience.
You will be responsible for managing front office activities related to order management, design handling, supply and demand, and logistics. You will work closely with the Customer Service and Design Director to identify opportunities for improvement and advancing the supply chain service level in packaging and additional materials.
Key Responsibilities- Customer care and after-sales services.
- Drive digitalization and promote self-service tools.
- Monitor and drive improvement of the finished goods inventory.
- 02 - 03 years of prior work experience in a similar role.
- Candidate should have a customer-focused mindset and be self-driven, proactive, and highly structured.
- Ability to work independently and under pressure, and keeping an eye on details.
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