CX Adoption Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full time
About the Role

We're seeking a seasoned CX Principal to join our team at Cisco Systems and drive the successful adoption of our technologies and services within customer organizations.

Your Key Responsibilities:
  1. You will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.
  2. With your advanced technology knowledge, you will help clients navigate our solutions to meet their business objectives.
  3. Your expertise in driving ARR growth, revenue, and margin accountability will be instrumental in achieving business success.
Requirements:
  • 15+ years of relevant experience with expertise in multiple technology architectures.
  • Detailed understanding of budgeting and recurring revenue concepts, with a focus on managing margins and reducing attrition.
  • Proficiency in Arabic language.

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