CX Adoption Specialist
4 days ago
We're seeking a seasoned CX Principal to join our team at Cisco Systems and drive the successful adoption of our technologies and services within customer organizations.
Your Key Responsibilities:- You will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.
- With your advanced technology knowledge, you will help clients navigate our solutions to meet their business objectives.
- Your expertise in driving ARR growth, revenue, and margin accountability will be instrumental in achieving business success.
- 15+ years of relevant experience with expertise in multiple technology architectures.
- Detailed understanding of budgeting and recurring revenue concepts, with a focus on managing margins and reducing attrition.
- Proficiency in Arabic language.
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CX Business Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeCX Innovation and GrowthCisco is transforming its Customer Experience (CX) Operating Model to deliver personalized, proactive, and predictive interactions, maximizing the value of customer investments.As Director/Leader of Customer Experience, you will be responsible for leading a team of CX Principals/Managers, Customer Success Managers, and Customer...
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Director of CX Operations
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeJob DescriptionThe Director/Leader of Customer Experience will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Key responsibilities include driving adoption and managing the CX services business to drive growth, owning revenue and P&L for the customer segment team, ensuring delivery of outcomes expected from...
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Director of CX Services
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeTransformative CX LeadershipCisco is reshaping its Customer Experience Operating Model to deliver personalized, proactive, and predictive interactions, helping customers maximize the value of their Cisco technology investments.As Director/Leader of Customer Experience, you will be crucial in fostering trust and building lasting relationships with our...
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Head of CX Operations
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeAs a key member of our Customer Experience team, you'll be responsible for leading a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers. Your primary objective will be to ensure delivery of outcomes expected from the Cisco Portfolio.Key responsibilities include:Driving adoption and managing the CX services business to...
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Director of CX Operations
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeKey ResponsibilitiesThe ideal candidate for this Director of CX Operations role will be responsible for developing and maintaining strong executive relationships, driving adoption and service delivery within customer accounts, and ensuring software and service adoption, value realization, and successful renewals.You will also be accountable for aligning...
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CX Value Realization Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeAbout Us\We are Cisco Systems, Inc., a leader in networking and telecommunications. Our technology makes sure the data traveling at light speed across connections does so securely. We help businesses of all shapes and sizes to connect with their employees and customers in new ways.\The Role\In this position, you will orchestrate CX resources to drive...
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CX Innovation Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full timeAbout the RoleThis Customer Experience Specialist position at Emkanfinance is focused on driving customer satisfaction and loyalty through enhanced experiences. Key responsibilities include:Developing and Implementing CX StrategiesCreate and execute plans to improve customer experiences, leveraging market research and analysis.Collaboration and Stakeholder...
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Enterprise Cloud Adoption Specialist
5 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Full timeKey ResponsibilitiesThe Enterprise Cloud Adoption Specialist will be responsible for driving the adoption of our Cloud + AI solutions across various industries. This includes developing and executing a sales strategy to achieve sales targets for Cloud + AI products and services, identifying and prioritizing target accounts, and developing relationships with...
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ServiceNow University Adoption Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeKey ResponsibilitiesOversee learner target and development of assigned region or vertical by collaborating with local account teams and leaders.Manage assigned strategic accounts, which necessitate expertise in handling intricate enterprise training agreements and procurement procedures.Track KPIs based around learner journey adoption metrics, regional sales...
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Senior Customer Experience Leader
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeAbout the RoleAs a key member of our Cisco Customer Experience (CX) team, you will play a vital role in driving adoption and growth within customer accounts.Your primary focus will be on managing the CX services business, ensuring delivery of outcomes expected from our Cisco Portfolio. You will work closely with cross-functional teams to engage with...
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Executive Director, Customer Success
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeWe're seeking a strategic problem solver with a strong background in customer success and technology adoption to lead our Customer Experience team. The successful candidate will have experience developing and maintaining strong executive relationships and the ability to drive adoption and service delivery within customer accounts.Key responsibilities...
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Director, Customer Experience
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeDirector, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a...
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Customer Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeCX Leadership OpportunityWe are seeking an experienced CX leader to join our Cisco Customer Experience team. As Director/Leader of Customer Experience, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your responsibilities will include driving adoption and managing the CX services business to drive...
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Cloud Adoption Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full timeCloud Computing at VisionX TechnologiesWe are committed to leveraging cloud computing to drive business growth and innovation. As a Cloud Subject Matter Expert, you will play a critical role in shaping our cloud adoption strategy, ensuring that our infrastructure is optimized for scalability, flexibility, and cost-effectiveness.Key Areas of Focus:Cloud...
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Customer Experience Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeAt Static Cisco, we're shaping the future of customer experience. As a key leader in our Customer Experience team, you'll be responsible for driving adoption and managing the services business to drive growth.Your role will be crucial in fostering trust and building lasting relationships with our customers. You'll work in a dynamic environment that values...
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Director, Customer Experience
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeDirector, Customer Experience (Sourcing)Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Travel: 30%Location: SaudiMeet the TeamJoin Cisco's Customer Experience (CX) team...
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Director, Customer Experience
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeDirector, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may...
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Customer Success Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems, Inc. Full timeJob DescriptionCisco is on a mission to power an inclusive future for all, and we need your expertise to make it happen!We are seeking a seasoned Customer Success Director to join our dynamic team and play a key role in fostering trust and building lasting relationships with our customers.Your primary responsibility will be to lead a team of CX...
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Enterprise Cloud Adoption Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) Full timeCompany OverviewAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating; that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. The AWS Professional Services...
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Director, Customer Experience
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeDirector, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Travel: 30%Meet the TeamJoin Cisco's Customer Experience (CX) team and be part of a transformative journey We're reshaping our CX Operating Model to deliver personalized, proactive, and...