Resolution Associate

6 days ago


Jeddah, Makkah Province, Saudi Arabia CARE Full time

Job Summary:

CARE is looking for a highly skilled Customer Service Specialist to work closely with our customers, addressing their concerns and providing solutions that meet their needs.

Key Responsibilities:

  • Deliver personalized customer experiences through prompt and accurate issue resolution.
  • Develop and implement effective solutions for clients.
  • Collaborate with internal teams to ensure seamless customer service.
  • Provide regular feedback to improve processes and services.
  • Stay current with company news, regulations, and product updates.

Requirements:

  • Proven track record of delivering exceptional customer service.
  • Strong analytical and problem-solving skills.
  • Proficient in CRM software and Microsoft Office.
  • An understanding of the construction industry is desirable.

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