Resolution Associate
6 days ago
Job Summary:
CARE is looking for a highly skilled Customer Service Specialist to work closely with our customers, addressing their concerns and providing solutions that meet their needs.
Key Responsibilities:
- Deliver personalized customer experiences through prompt and accurate issue resolution.
- Develop and implement effective solutions for clients.
- Collaborate with internal teams to ensure seamless customer service.
- Provide regular feedback to improve processes and services.
- Stay current with company news, regulations, and product updates.
Requirements:
- Proven track record of delivering exceptional customer service.
- Strong analytical and problem-solving skills.
- Proficient in CRM software and Microsoft Office.
- An understanding of the construction industry is desirable.
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Service Associate
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