Help Desk Agent

Job Title: Front Desk AgentLocation: Jeddah, Saudi ArabiaJob Description:We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless experience throughout their stay.Greet and check-in guests, providing a...

The Help desk is the first level of support and response for clients, providing a single point of contact to the organization for building user-related issues.Its aim is to assist customers in establishing resolution through process management and to provide support, incident management, and client communications for faults and service requests.The...

We are seeking a highly skilled and motivated Help Desk Specialist to join our team in Jeddah. As a key contributor, you will provide exceptional support to our customers, ensuring their needs are met and exceeded through prompt and effective assistance.About the JobThe successful candidate will possess strong communication skills, a passion for helping...

Company Overview">Primary User Support and Customer Service:">You will accurately log all service desk tickets using the defined tracking software and ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits.">You will manage all queries or escalate if not resolved as per the defined helpdesk policies and framework.">">MIS &...

Company Overview:RAFFLES, a renowned hospitality leader, is seeking an exceptional Front Desk Agent to provide unparalleled service to our guests. With a commitment to excellence and a passion for delivering memorable experiences, we strive to create lasting impressions.Job Description:We are looking for a skilled and courteous Front Desk Agent to join our...

Are you a motivated individual looking for a new challenge? We are seeking a Customer Support Specialist to join our team in Jeddah. As a Customer Support Specialist, you will play a key role in providing exceptional support to our customers and contributing to our ongoing success.Main Job ResponsibilitiesProvide timely and effective assistance to customers...

Work with usTitle: Service Desk Analyst - L2Requisition ID: 45817Country/Region: SAWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting,...

Job Title: Front Desk AgentCompany Overview:Raffles is a renowned hospitality company that prides itself on delivering exceptional guest experiences.Job Summary:We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and...

We are seeking an experienced Support Specialist to join our team in Jeddah, who can provide exceptional support to our customers and contribute to our ongoing success.About IndriverIndriver is a rapidly growing tech company that offers unlimited opportunities for professional and career growth, regular external and internal training from our partners, and a...

About the Role:Raffles is looking for an experienced and friendly Front Desk Agent to join our team. In this critical role, you will interact with guests daily, responding to their needs and concerns while maintaining a high level of professionalism.Main Responsibilities:Check-in and check-out guests efficiently.Respond to guest inquiries and resolve issues...

Job Description:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Raffles. As the primary point of contact for our guests, you will be responsible for delivering exceptional service and creating memorable experiences.Responsibilities:Provide warm and efficient check-in and check-out services.Address guest inquiries,...

About Raffles Hotels & ResortsRaffles Hotels & Resorts is a luxury hotel chain renowned for its exceptional service and world-class hospitality. Our properties are situated in prime locations, offering guests an unparalleled experience.We are seeking a highly skilled Reservations Agent to join our team at the Raffles Hotel Jeddah, Saudi Arabia. As a key...

Key Skills and QualificationsTo be successful as a Guest Relations Agent at Raffles Hotels & Resorts, you will need:Excellent Communication Skills: Strong verbal and written communication skills, with the ability to engage guests and address their concerns effectively.Cultural Competence: Ability to interact with guests from diverse backgrounds,...

Job Requirements:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Raffles. In this key role, you will interact with guests daily, delivering exceptional service and creating memorable experiences.Key Responsibilities:Provide excellent customer service and create a welcoming atmosphere.Address guest inquiries,...

Job DescriptionWe are looking for a Quality Assurance Analyst to join our team in Jeddah. The successful candidate will be responsible for ensuring the highest level of quality in our call center operations.Main Responsibilities:Design and implement quality control processes to monitor and evaluate agent performance.Conduct regular audits to ensure...

About UsGiza Systems KSA is a leading provider of technology solutions in the region. We are committed to delivering exceptional service and innovative solutions that meet the evolving needs of our customers.Job TitleInfrastructure Operations ManagerJob SummaryWe are seeking an experienced Infrastructure Operations Manager to join our team. The successful...

Job Title: Healthcare ProviderThe healthcare provider function includes offering top quality treatment to individuals while sticking to adherence to established criteria. A qualified candidate should have the ability to determine specific demands and prioritize those needs according to medical professional summaries.TasksPrioritize individual demands and...

Key Responsibilities:As a skilled Front Desk Agent at RAFFLES, you will be responsible for creating unforgettable experiences for our guests. Key responsibilities include:Delivering personalized greetings and welcoming guests to the hotel.Handling guest inquiries, resolving issues efficiently, and escalating concerns when necessary.Processing check-outs...

Responsibilities:As a Front Desk Agent at RAFFLES, your key responsibilities will include:Providing exceptional customer service, ensuring a warm welcome and a seamless experience for our guests.Handling guest inquiries and resolving issues promptly, efficiently, and professionally.Managing check-outs, processing payments, and maintaining...

Job ProfileWe are seeking a Performance Improvement Representative to join our team in Jeddah. The successful candidate will be responsible for analyzing and improving call center performance.Main Responsibilities:Analyze call recordings to identify trends and patterns, providing actionable insights to improve agent performance.Collaborate with the training...