Restaurant Operations Manager

1 day ago


Al Ahsa Governorate, Saudi Arabia Saudi Petroleum Services Polytechnic Full time
Job Description

The Restaurant Operations Manager is responsible for overseeing the day-to-day operations of a restaurant to ensure efficiency, profitability, and exceptional customer service. This role involves managing staff, maintaining quality standards, handling inventory and budgets, and ensuring compliance with health and safety regulations.

This includes:

  1. Maintaining optimal sanitary procedures for all food handling, kitchen area cleanliness, and quality control over all food preparation.
  2. Administering performance evaluations of all service staff, scheduling, and evaluating restaurant operations, providing training to employees, maintaining work according to required policies and procedures, and staying up-to-date on food and beverage trends.
  3. Preparing estimates of food and beverage costs, coordinating with corporate staff, and assisting in purchasing supplies, placing orders with distributors, and responding to customer complaints.

Key Responsibilities:

  • Sanitation and Quality Control: Maintain a clean and sanitary environment throughout the restaurant, adhering to all health and safety regulations.
  • Staff Management: Administer employee performance evaluations, schedule shifts, provide training, and maintain adherence to company policies and procedures.
  • Inventory and Budgeting: Prepare cost estimates, coordinate with corporate staff, and assist in purchasing supplies to manage inventory and budget effectively.
  • Customer Service: Ensure exceptional customer satisfaction through prompt response to complaints, effective communication, and proactive issue resolution.


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