Guest Experience Manager

Guest Experience Coordinator OpportunityWe are seeking a dedicated and detail-oriented Guest Experience Coordinator to join our front desk team. This role involves providing exceptional customer service, ensuring seamless guest experiences, and maintaining accurate records.Responsibilities:Guest Communication: Respond promptly to guest inquiries via phone,...

The successful candidate for the Concierge Agent role at Raffles Makkah Palace will be responsible for delivering exceptional guest service, ensuring that every interaction meets or exceeds expectations.This role involves providing personalized guest service, managing guest communications, and collaborating with colleagues to ensure seamless execution of...

About Us:Raffles Makkah Palace combines the best of local cuisine and international dishes in each outlet, creating a unique atmosphere for our guests. We offer breathtaking views of the Masjid Al Haram, the Holy Ka'aba, and the city, making us an ideal destination for travelers.Your Role:You will be responsible for providing professional, friendly, and...

Key ResponsibilitiesProvide exceptional customer service to guests, responding promptly to inquiries and resolving issues efficiently.Develop and maintain a thorough understanding of hotel operations, including room reservations and group reservations procedures.Maintain accurate records and reports, ensuring seamless communication between...

The Front Office Agent plays a vital role in delivering exceptional guest experiences at Raffles Makkah Palace. This includes:Providing warm and efficient service to guests during check-in and check-outAccommodating special requests and offering personalized serviceSelling rooms and promoting hotel services using suggestive selling techniquesVerifying...

Raffles Hotels & Resorts is seeking a Guest Liaison Specialist to join our team. In this role, you will be responsible for delivering exceptional guest experiences through prompt, courteous, and personalized service.As a key member of our team, you will maintain the appearance, discipline, and efficiency of all areas under your jurisdiction, as well as check...

Key ResponsibilitiesAs a Reservations Manager, your key responsibilities include managing the Reservations Department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration procedures. You will also positively contribute to sales activities within...

About UsRaffles Hotels & Resorts is a renowned hospitality brand that values exceptional guest experiences and service quality.We are seeking a Guest Services Representative to join our team, who will be responsible for delivering outstanding guest experiences while ensuring seamless execution of all operational procedures.Responsibilities:Delivering...

A Day in the Life of a ButlerAs a Butler at Raffles Makkah Palace, you will be responsible for delivering exceptional service to our guests. Your day will begin with a thorough briefing on guest activities and requirements. You will then be tasked with ensuring that all guest rooms are maintained to the highest standard, reporting any maintenance faults to...

The Reservations Manager plays a vital role in ensuring seamless guest experiences at Al Marwa Rayhaan by Rotana. This key position requires a highly organized individual with excellent leadership skills and a passion for delivering exceptional customer service.Develop and implement effective operational procedures to improve guest satisfaction.Lead...

We are looking for a Luxury Experience Coordinator to join our team at Raffles Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional guest experiences through prompt, courteous, and personalized service.Your main responsibilities will include maintaining the appearance, discipline, and efficiency of all areas under...

Career OpportunityAbroad Work is seeking a highly skilled and organized individual to fill the position of Customer Experience Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and contributing to a positive dining experience.Main ResponsibilitiesCreating a warm and welcoming...

The Front Office Agent role at Raffles Makkah Palace involves:Delivering exceptional guest experiences through warm and efficient serviceAccommodating special requests and offering personalized serviceSelling rooms and promoting hotel services using suggestive selling techniquesVerifying payment methods and following credit-checking proceduresProcessing...

The ideal candidate is an outgoing 'people person' who enjoys leading from the front and being part of a winning team. As a Reservations Manager at Al Marwa Rayhaan by Rotana, you will bring along a guest and service-oriented attitude, backed up by a proactive approach and a strong drive for results.Strong understanding of hotel operations and ability to...

About UsCARE is a leading hospitality provider dedicated to delivering exceptional guest experiences.Our team of professionals strives to maintain high standards of service and satisfaction.Job SummaryWe are seeking a highly skilled Hotel Operations Manager to oversee our operations departments, including front desk, housekeeping, food and beverage,...

Responsibilities:Oversee the operations departments of the hotel, including front desk, housekeeping, food and beverage, maintenance, and guest services.Ensure all departments are functioning efficiently and effectively.Implement and monitor operational policies and procedures to maintain high standards of service and guest satisfaction.Lead, mentor, and...

• Oversee the operations departments of the hotel, including front desk, housekeeping, food and beverage, maintenance, and guest services.• Ensure all departments are functioning efficiently and effectively.• Implement and monitor operational policies and procedures to maintain high standards of service and guest satisfaction.• Lead, mentor, and...

We are seeking a dynamic Guest Service professional to lead our Reservations Department. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting a helpful and professional image to our guests.Provide prompt, caring, and helpful assistance to all customers requiring support.Ensure seamless application...

We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Manager, you are responsible for managing the Reservations Department and promoting a helpful and professional image to our...

Job OverviewAs a Reservations Manager at Rotana, you will lead the Reservations Department in promoting a helpful and professional image to our guests. Key responsibilities include giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration...