Customer Experience Coordinator

4 days ago


Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full time

The Reservations Manager plays a vital role in ensuring seamless guest experiences at Al Marwa Rayhaan by Rotana. This key position requires a highly organized individual with excellent leadership skills and a passion for delivering exceptional customer service.

  1. Develop and implement effective operational procedures to improve guest satisfaction.
  2. Lead cross-functional teams to achieve business objectives.
  3. Monitor and analyze key performance indicators to optimize revenue growth.
  4. Foster a positive and supportive work environment that promotes teamwork and collaboration.


  • Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    Job Description:We are seeking a detail-oriented and passionate Customer Experience Specialist to enhance our customer engagement strategies and deliver a superior customer experience. This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution...


  • Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    Job DescriptionWe are seeking a detail-oriented and passionate individual to enhance our customer engagement strategies and deliver a superior customer experience. This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution techniques.The ideal...


  • Makkah, Makkah Province, Saudi Arabia Maersk Full time

    At Maersk, we're committed to delivering exceptional customer experiences. As a Customer Experience Professional, you'll play a critical role in providing services to our customers once they're onboarded in our environment.About the RoleThis position involves managing customer channels, handling cases, and ensuring seamless customer onboarding and...


  • Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full time

    Guest Experience Coordinator OpportunityWe are seeking a dedicated and detail-oriented Guest Experience Coordinator to join our front desk team. This role involves providing exceptional customer service, ensuring seamless guest experiences, and maintaining accurate records.Responsibilities:Guest Communication: Respond promptly to guest inquiries via phone,...


  • Makkah, Makkah Province, Saudi Arabia Salla E-Commerce Platform Full time

    About Salla E-Commerce PlatformWe are a dynamic e-commerce platform dedicated to delivering exceptional service and support to our customers. As a Customer Care Officer, you will play a pivotal role in ensuring our customers receive timely and effective solutions to their queries.


  • Makkah, Makkah Province, Saudi Arabia Abroad Work Full time

    Career OpportunityAbroad Work is seeking a highly skilled and organized individual to fill the position of Customer Experience Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and contributing to a positive dining experience.Main ResponsibilitiesCreating a warm and welcoming...


  • Makkah, Makkah Province, Saudi Arabia Salla E-Commerce Platform Full time

    Job DescriptionSalla E-Commerce Platform is seeking a dedicated and customer-focused individual to join our team as a Customer Care Officer. This role is crucial in ensuring that our customers receive exceptional service and support.Key Responsibilities:Handle incoming client communications via web chat, email, social media, and phone when necessary.Assist...


  • Makkah, Makkah Province, Saudi Arabia FedEx Full time

    The FedEx People-Service-Profit philosophy is at the heart of everything we do. As a Customer Care Representative-Associate, you will play a critical role in delivering impeccable service to our customers. This requires a unique blend of technical skills, business acumen, and a passion for serving others.Key Performance Indicators:Accuracy and timeliness in...


  • Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    At Emdad Al Khebrat, we are seeking a detail-oriented and passionate customer-centric professional to drive our customer engagement strategies forward.This mid-career role demands a dynamic individual who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution techniques. The ideal candidate will...


  • Makkah, Makkah Province, Saudi Arabia MECCA Brands Full time

    Job Summary:We are seeking an experienced Zone Manager to join our MECCA Brands team, working on a part-time basis at 12 hours per week. The successful candidate will have prior experience in leading large retail teams and a proven track record of delivering exceptional customer service.Key Performance Indicators:Sales growth and profitabilityCustomer...


  • Makkah, Makkah Province, Saudi Arabia KONE Full time

    About the JobWe are seeking a skilled Service Operations Manager to join our team at KONE. As a key member of our team, you will be responsible for delivering high-quality service operations and maintaining excellent customer relationships.Key AccountabilitiesResponsible for end-user and site safety.Accountable for safe working practices and following...


  • Makkah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    We are looking for a Luxury Experience Coordinator to join our team at Raffles Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional guest experiences through prompt, courteous, and personalized service.Your main responsibilities will include maintaining the appearance, discipline, and efficiency of all areas under...


  • Makkah, Makkah Province, Saudi Arabia Maersk Full time

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...


  • Makkah, Makkah Province, Saudi Arabia Hyatt Full time

    Required Skills and Qualifications:We are looking for a highly motivated and organized individual with a passion for hospitality.To be successful in this role, you should have:A degree or diploma in Hospitality, Tourism, or a related fieldAt least 2 years of experience in hotel operations, preferably in a supervisory capacityProven ability to work...


  • Makkah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

    The successful candidate for the Concierge Agent role at Raffles Makkah Palace will be responsible for delivering exceptional guest service, ensuring that every interaction meets or exceeds expectations.This role involves providing personalized guest service, managing guest communications, and collaborating with colleagues to ensure seamless execution of...


  • Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full time

    Key ResponsibilitiesProvide exceptional customer service to guests, responding promptly to inquiries and resolving issues efficiently.Develop and maintain a thorough understanding of hotel operations, including room reservations and group reservations procedures.Maintain accurate records and reports, ensuring seamless communication between...


  • Makkah, Makkah Province, Saudi Arabia RAFFLES Full time

    The Front Office Agent role at Raffles Makkah Palace involves:Delivering exceptional guest experiences through warm and efficient serviceAccommodating special requests and offering personalized serviceSelling rooms and promoting hotel services using suggestive selling techniquesVerifying payment methods and following credit-checking proceduresProcessing...


  • Makkah, Makkah Province, Saudi Arabia H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية Full time

    A delivery coordinator is responsible for managing the distribution and delivery schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list...


  • Makkah, Makkah Province, Saudi Arabia A & ONE Precision Engineering Pte Ltd Full time

    Job OverviewA & ONE Precision Engineering Pte Ltd is seeking a highly motivated and organized Operations Coordinator to join our team. As an Operations Coordinator, you will play a crucial role in supporting the sales department by preparing contractual quotations, job orders, and shipment documents. You will also be responsible for maintaining good...


  • Makkah, Makkah Province, Saudi Arabia H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية Full time

    The Distribution Coordination Expert role involves coordinating the movement of goods from suppliers to customers while ensuring seamless execution and high levels of customer satisfaction.Main ResponsibilitiesDevelop and implement effective distribution strategies to meet customer demands.Collaborate with internal teams to ensure smooth operations and...