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Commercial Director

2 months ago

Jeddah, Makkah Province, Saudi Arabia Asterix Communications Full time

About the Role:

Asterix Communications is seeking a highly skilled Commercial Manager to lead our commercial activities in the Western Province. As a key member of our team, you will be responsible for developing and implementing strategies to drive sales, marketing, and customer care initiatives.

Main Responsibilities:

  1. Performance Monitoring:
    • Track and analyze key performance indicators (KPIs) for our commercial department in the Western Province office.
    • Identify areas of improvement and develop strategies to enhance performance.
    • Regularly report on performance metrics to stakeholders.
  2. Strategy Development:
    • Conduct market research and analyze industry trends.
    • Formulate growth strategies for sales, marketing, and customer care.
    • Develop and implement sales plans for our products.
    • Integrate company-wide sales and marketing strategies into the Western Province.
    • Identify and implement best practices for sales and marketing activities.
    • Analyze and adjust marketing programs for increased effectiveness.
  3. Sales Management:
    • Lead and manage the sales team in the Western Province office.
    • Develop and implement sales targets and quotas.
    • Track and analyze sales performance.
    • Provide regular updates on sales achievements to stakeholders.
  4. Customer Relationship Management:
    • Build and maintain strong relationships with customers.
    • Understand and address customer needs and concerns.
    • Manage the customer journey and unit handover process.
    • Respond to and resolve customer inquiries and complaints.
    • Drive customer satisfaction and loyalty.
  5. Collaboration and Communication:
    • Align commercial activities with the organization's overall objectives.
    • Collaborate with cross-functional teams on strategic initiatives.
    • Develop and contribute to departmental budgets and reports.
    • Serve as a central point of contact for customer issues and concerns.
    • Participate in networking events to build relationships and generate leads.
    • Communicate effectively with stakeholders in Jeddah and headquarters.

Requirements:

Bachelor's degree in business, or a related field; Master's is a Plus.

5+ years of Managerial experience in a related domain.

Arabic Speaker is a Must, plus English Fluency.

Must be within GCC, preferably KSA.

Knowledge of the Construction/Real Estate/Banking sector is a PLUS.

Desired Skills:

  • Performance Metrics Indicators
  • Sales Performance
  • Handover
  • Key Performance Indicators
  • Sales Management
  • Real Estate
  • Arabic
  • Metrics
  • Market Research
  • Networking
  • Customer Satisfaction
  • Strategy
  • Construction
  • Research
  • Marketing
  • Communication
  • Business
  • English

About You:

We are looking for a highly motivated and experienced Commercial Manager who can drive our commercial activities forward. If you have a passion for sales, marketing, and customer care, and are looking for a challenging role in a dynamic company, we encourage you to apply.