Customer Experience Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia YOUGotaGift Full time

At YOUGotaGift, we pride ourselves on delivering exceptional experiences for our clients through innovative solutions and outstanding customer service. As we continue to grow, we are seeking a detail-oriented and proactive professional to join our team and contribute to our mission of client satisfaction and success.

Key Responsibilities
  • Develop and maintain deep relationships with assigned accounts, serving as the primary point of contact for all customer-related matters.
  • Proactively manage customer portfolios to ensure high levels of satisfaction, engagement, and retention.
  • Implement customer success strategies to enhance satisfaction and retention.
  • Lead client onboarding processes, ensuring a seamless and successful implementation of our solutions to meet client objectives.
Requirements
  • Proven experience in Customer Success, Client Support, or related roles (minimum of 2 years preferred).
  • Exceptional communication, negotiation, and relationship-building skills.
  • Demonstrated ability to achieve revenue growth through effective account management and customer success strategies.
Benefits
  • Collaborative and dynamic work environment with opportunities for growth and development.
  • Competitive salary and benefits package.
  • Work with a dedicated team committed to making a positive impact on client experiences.


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    Job DescriptionWe are seeking a Customer Experience Associate to join our team at GES - Global Experience Specialists. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences for exhibitors and clients across the Middle East.In this dynamic role, you will be responsible for handling customer...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    **About Us**GES - Global Experience Specialists is a global, full-service face-to-face live events marketing partner. We create some of the most incredible events in the world – think exhibitions, events, sales conferences, and exhibitions of all sizes.We bring brands to life through our mission to create memorable event experiences. Our talented employees...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Aspire nexus Full time

    We are looking for skilled professionals to join Aspire nexus as Customer Experience Specialists. In this role, you will be responsible for assessing how companies present their products, services, and customer interactions. Your feedback will help businesses refine their brand strategies and improve customer engagement.Key Responsibilities:Review and assess...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    VacancyJob Reference Number: VN1163Employment Type: PermanentJob Advert:Are you a proactive and excellent communicator who is looking to join a fast-paced, dynamic, exciting company? Do you enjoy providing exceptional customer service and solving challenges? If so, we have the job for you.GES is currently recruiting Customer Care Specialists to join our team...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    VacancyJob Reference Number: VN1158Employment Type: PermanentJob AdvertAre you a proactive and excellent communicator who is looking to join a fast-paced, dynamic, exciting company? Do you enjoy providing exceptional customer service and solving challenges? If so, we have the job for you.GES is currently recruiting Customer Care Specialists to join our team...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tabby Full time

    Role OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team in KSA. As a key member of our Customer Support Ops department, you will play a critical role in enhancing customer satisfaction and retention.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full time

    We are seeking a skilled Customer Experience Coordinator to join our team at Pause Experience Company, PAUSEAWAY (R). This role involves overseeing the front office operations, ensuring exceptional guest experiences.Job DescriptionThe ideal candidate will have relevant experience in luxury hospitality, excellent communication skills, and a passion for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SARA Group Full time

    About the Role:The Customer Experience Specialist will be responsible for delivering an exceptional customer experience in our Homeware Division.You will be the face of our brand, providing personalized service and building strong relationships with customers to drive loyalty and repeat business.Key Responsibilities:Provide exceptional customer service by...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full time

    Job OverviewMorni | مرني is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.


  • Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full time

    Emdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sahm Capital Full time

    Job OverviewSahm Capital is seeking a highly motivated and skilled User Activation Specialist to join our team. As a key member of our organization, you will play a crucial role in driving customer engagement and satisfaction.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the Role:We are looking for a skilled Technical Customer Service Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer support and resolving complex technical issues.Key Responsibilities:Provide technical support to AWS customers via phone, email, and chat.Analyze and resolve technical...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    Job DescriptionWe are seeking an experienced Customer Care Supervisor to join our team in Riyadh, Saudi Arabia. This role involves delivering exceptional customer services to clients and events organizers on all allocated events in Saudi Arabia.About GESGES - Global Experience Specialists is a global full-service face-to-face live events marketing partner....


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tabby Full time

    Customer Experience Quality SpecialistAt Tabby, we are seeking a skilled Customer Experience Quality Specialist to join our team in KSA. This role is responsible for monitoring, evaluating, and improving the quality of our customer service interactions to ensure customer satisfaction and retention.Main Responsibilities:Monitor customer service interactions...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the TeamThe WWSO APJ CXE Specialist Solution Architecture team is a diverse group of architects located throughout Asia, Pacific and Japan. The team develops Contact Centre architectures and solutions using Amazon Connect for our customers. Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation | هنقرستيشن Full time

    Job OverviewHungerStation is seeking a Customer Experience Senior Specialist to join our team. The ideal candidate will have a strong background in customer experience, with a focus on identifying and addressing gaps in the customer journey.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tabby Full time

    Job DescriptionWe are seeking a skilled Customer Service Trainer & Quality Specialist to join our team at Tabby in KSA. The ideal candidate will possess fluency in Arabic and English, with a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.

  • Customer Care

    5 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    Are you looking for a great opportunity in a fast-paced environment? Do you have customer service experience? Do you have great communication skills?GES are currently recruiting for Customer Care Supervisor to join our Middle East Exhibitions team. Based in Riyadh, Saudi Arabia, you will deliver to the highest level GES customer services to clients and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Universal Motors Agencies Full time

    AUTOMOTIVE INDUSTRY SPECIALISTWe are seeking a highly skilled Automotive Industry Specialist to join our team at Universal Motors Agencies. This exciting opportunity allows you to leverage your expertise in the automotive industry, drive business growth, and provide exceptional customer experiences.About the OpportunityThis role is responsible for leading...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    Job OverviewGES - Global Experience Specialists is seeking an experienced Customer Care Supervisor to join our team in Riyadh, Saudi Arabia. This role involves delivering exceptional customer services to clients and events organizers on all allocated events in Saudi Arabia.About GESGES is a global full-service face-to-face live events marketing partner. We...