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Store Operations Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Snaphunt Full time

Company Overview:

Our client is Asia's largest omnichannel retailer and manufacturer of premium quality and contemporary eyewear.

Salary

The salary for this role will be competitive, commensurate with experience.

Job Description:

We are seeking a highly skilled and experienced Store Manager to lead our luxury fashion retail team. The successful candidate will be responsible for the overall management of the store, including operational responsibilities and business objectives.

Operational Responsibilities:

  • Responsible for the overall management of the store and the upgrading of all essential elements.
  • Full responsibility for the amounts collected from the store and depositing them in the bank account of the company.
  • Plans the weekly work schedule and allocates daily tasks.
  • Holds short daily meetings with employees performing their roles and responsibilities.
  • Trains and supervises new employees and assesses their absorption of information. Provides constructive feedback to management about opportunities for continuous improvement.
  • Maintains inventory in full number to reduce cases of depletion of goods and makes a monthly inventory that must match the system of the company.
  • Ensures that products are displayed in accordance with brand guidelines.
  • Ensures that POS and other equipment work properly.
  • Collaborates with the team of display, marketing and finance officials.
  • Ensures high levels of customer satisfaction through excellent service.
  • Grows and increases the rate of remittances and operations.
  • Develops deep knowledge of brands, eyewear products, and good knowledge of competing brands.
  • Leads by example and reflects the values of branding, integrity, and discipline.
  • Compliance with operational standards and company policies.
  • Decreases the percentage of loss of inventory.

Business Responsibilities:

  • Achieves monthly/yearly revenue sales targets.
  • Custom KPIs.
  • Achieves the Net Filtration Rating (NPS) rating objective to assess customer loyalty.
  • Optimizes the operational costs of the store.
  • Monitors and controls inventory shrinkage.

The Profile:

Workplace Health and Safety:

  • Ensures that the entire store/pantry floor is sanitized and cleaned after 24 hours.
  • Monitors workplace health risks and safety.
  • Ensures that all employees are fully aware of how to minimize or avoid hazards and safety in the workplace.
  • Ensures that all employees are well trained in the fire process and fighting.
  • Ensures that the fire extinguisher is regularly maintained by the authorized seller.
  • Ensures that emergency contact details are available in the store.

The Employer:

We are a leading retailer in the luxury fashion industry, committed to providing our customers with the best possible shopping experience. We are seeking a talented and experienced Store Manager to join our team.