Collection Specialist
4 days ago
Job Summary
We are seeking an experienced Collection Specialist to join our team at Jhelum Trade Test & Training Center. As a key member of our financial operations department, you will be responsible for leading the central invoice submission process and ensuring timely collection of dues from customers.
Key Responsibilities:
- Lead the Central Invoice Submission Process
- Prepare documents based on customer requirements.
- Update the invoice submission tracker.
- FOLLOW-UP with the collection team on physically submitted documents.
- Analyze root causes for non-submitted invoices.
- Provide regular reports to management on work area performance.
- Analyze new, active, resolved, and collected disputes.
- Communicate with resolvers to obtain required feedback.
- Report disputes not resolved within 15 days to CFO and MD.
- Send dunning letters/statement of accounts manually when needed, following approved guidelines.
- Report all non-automatically sent dunning letters and their status.
- Ensure required data is available on the system for smooth receivables automation.
- Suspend and cancel customer units based on KSA policy.
- Update suspension and cancellation lists monthly.
- Add new invoices/distribute invoices by territory/collector to maintain portfolio balance.
- Prepare semi-monthly reporting, including case updates, collections, and notable changes.
- Monthly collection target forecasting, setting, and tracking, actual vs forecast evaluation.
Requirements
- Bachelor's degree in Finance/Accounting or equivalent.
- 3-5 years of relevant experience.
- Perfect team player and communicator.
- Able to pursue required data with punctuality and confidence.
- Proven credit and collection analytical and reporting skills.
- Proven record of collection targets forecasting and collectors' evaluation KPIs.
- Proven record of using collection/receivables system.
- Excellent Excel and PowerPoint skills.
- Native Arabic - very good English.
- Able to connect with internal and external customers and maintain ongoing relationships.
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