Recovery and Credit Control Officer
3 days ago
About ekar - Revolutionizing Transportation
We are committed to providing users with a seamless and hassle-free experience through our Self-Drive Super App, offering them on-demand access to a vast network of carshare and subscription leasing vehicles. Our ultimate goal is to transform the transportation landscape and empower the car rental and leasing industry through our innovative Mobility OS.
Job Overview:
The Collection Agent will form part of our dynamic collection team, responsible for ensuring that the collection process aligns with our established policies, procedures, and credit control measures.
The Main Responsibilities Include:
Client Communication- Maintain regular contact with clients who have outstanding payments.
- Work towards resolving these issues in a timely manner.
- E nsure that all uncollected amounts related to each rental agreement are escalated to the company lawyer for further action.
- Regularly review and update court case information.
- Provide necessary guidance and documentation to the company lawyer.
- Collaborate with the collection team to maintain accurate records of customer transactions.
- Process bad debit customers through the designated system.
- Achieve daily, monthly, and yearly targets set by the team.
Requirements:
Candidates should possess excellent communication skills, be proficient in English or Arabic, and have strong computer skills. A degree in Business Administration, Finance, or a related field is essential, along with 2-3 years of experience in collections and additional finance-related experience.
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