Customer Experience Manager

Our ExpectationsWe are looking for a highly motivated and organized Guest Relations Agent to join our team in Jeddah, Saudi Arabia. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service delivery.Key Responsibilities:Greet and welcome guests upon...

Job Description:Cruise Saudi is seeking a skilled Customer Experience Director to oversee all customer care operations, manage complaints, and ensure exceptional customer satisfaction.This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with marketing for social media complaints, and...

About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Coordinator. In this critical role, you will be responsible for ensuring seamless order management from receipt of purchase orders until arrival at customer sites.Process purchase orders received from various sources, including NUPCO, CPs, and...

Key ResponsibilitiesThe successful Raffles Ambassador will be responsible for:Ensuring exceptional guest experiences through proactive communication and problem-solving.Maintaining the highest standards of service in the establishment.Coordinating with other departments to handle guest requests and special events.Managing guest feedback and resolving issues...

Elevate Customer ExperiencesAs an Elevated Customer Experience Director, you will be responsible for developing and implementing strategies to build customer loyalty, increase sales, and enhance the overall shopping experience.Key AccountabilitiesCustomer Engagement: Develop and implement strategies to build customer loyalty, increase sales, and enhance the...

Required Skills and QualificationsAt least three years of experience in a similar role.Excellent communication and interpersonal skills to effectively interact with colleagues and customers.Ability to work flexible hours, including holidays and shifts.

What We OfferRaffles is committed to providing our team members with a dynamic and supportive work environment that fosters growth and development.Competitive salary and benefits packageOngoing training and development opportunitiesCollaborative and diverse work environmentOpportunities for career advancement and professional growthRecognition and rewards...

As a Premium Customer Experience Expert with Chalhoub Group, you'll be responsible for creating personalized customer experiences that drive loyalty and sales growth. This involves using your product knowledge and sales techniques to meet or surpass customer expectations.Responsibilities:Foster Strong Relationships: Build trust with customers by assessing...

Key ResponsibilitiesThe successful candidate will oversee day-to-day operations related to Visual Merchandising, Retail Store SOPs adherence, sales team schedules and commissions. They will also offer store support including concessions, real-time as per business needs, and act as the key point of contact with back-office operations.Ensure click and collect...

Responsibilities and RequirementsThe Reservations Supervisor is responsible for leading the reservations team and implementing effective strategies to drive revenue growth and enhance the guest experience.Develop and implement revenue-generating strategies to increase bookings and occupancyLead and manage the reservations team, providing guidance, training,...

Educational attainment and industry expertise aside, we believe that there's no one-size-fits-all approach to being an exceptional Operations Supervisor - Customer Experience. We seek individuals who exhibit both technical and interpersonal aptitude, comfortable handling ambiguity as well as close collaboration within a distributed or remote team setup....

Join Our Team at Raffles Hotel JeddahAs a Front Desk Agent at Raffles Hotel Jeddah, you will have the opportunity to deliver exceptional service to our discerning guests. We are looking for a candidate who possesses excellent communication and interpersonal skills, as well as the ability to work effectively under pressure.ResponsibilitiesGreet and welcome...

Sales Associate, JeddahVan Cleef & Arpels, a renowned High Jewelry Maison, is seeking a skilled professional to join its team.Our company promotes exceptional know-how in an enchanting and creative environment, fostering innovation and creativity.We are committed to diversity and inclusion, believing that they drive creativity and knowledge emergence. We...

Job OverviewMaintaining the long-term relationship with Starlink's Key Accounts (B2B) involves supporting cross-departmental functions including Sales, Operations, and Customer Service.The primary goal is to foster growth opportunities while ensuring customer satisfaction through effective customer success management and team capability development.Key...

Key ResponsibilitiesThe successful candidate will be responsible for:Cleaning and maintaining guest rooms and public areas to meet our high standards of cleanliness and hygieneReplenishing room amenities, linens, and supplies as neededResponding promptly and professionally to guest requests and inquiriesInspecting rooms for maintenance issues and reporting...

OverviewCARE is committed to fostering a great work culture and inspiring the highest standards of quality and efficiency. We are dedicated to making KONE a 'great place to work' by supporting personal growth and offering various opportunities to further your career within the company.We have an exciting opportunity for an experienced Collection Specialist...

Job Summary:We have an exciting opportunity for an experienced Customer Accounts Manager within the Finance team to be based in Jeddah, Saudi Arabia. The successful candidate will manage customer accounts receivables, contact customers on open account balances to obtain prompt payment, and ensure customer satisfaction.Key Responsibilities:Manage customer...

Hamad M Al Rugaib & Sons Trading Co is seeking a highly motivated Store Experience Manager to lead our sales team.Team Leadership:Supervise and train sales associates to ensure excellent customer service.Cash Handling and Operations:Oversee cash handling procedures and ensure accuracy.Manage cash transactions and balance the cash drawer.This role requires...

Customer Acquisition Manager Job Description:We are looking for an experienced Customer Acquisition Manager to lead our sales efforts at Saudi Petroleum Services Polytechnic. The successful candidate will be responsible for developing and executing customer acquisition strategies to drive revenue growth, as well as managing a team of sales representatives.

Job Summary:We are seeking a Customer Acquisition Manager to join our team at the National Initiative. The ideal candidate will be responsible for identifying and pursuing new business opportunities, building strong relationships with customers, and driving revenue growth.Main ResponsibilitiesDevelop a comprehensive understanding of the company's services...