Business Development Manager
5 days ago
Mrsoul is a leading on-demand delivery platform in the Middle East and North Africa region. Our commitment to providing an unparalleled "order anything from anywhere" experience has earned us the highest ratings among major delivery platforms.
Salary and Benefits
We offer competitive compensation packages, including potential share options and a performance-based commission structure. You will also benefit from regular training and an annual learning stipend for your professional development.
Job Description
In this role, you will play a vital part in driving business success by managing and nurturing relationships with key restaurant partners. As a Client Success Specialist, you will lead the entire client engagement process, ensuring smooth communication and resolution of issues. You will work closely with cross-functional teams to deliver solutions that enhance client satisfaction and contribute to business growth.
Key Responsibilities
- Manage end-to-end client relationships, from onboarding to resolving complex issues.
- Collaborate with internal teams to ensure timely and effective solutions are provided to clients.
- Lead projects related to client success, ensuring business goals are met while maintaining high standards of service.
- Act as a trusted advisor to clients, helping them maximize the value of our services.
Required Skills and Qualifications
To be successful in this role, you will need:
- A bachelor's degree in Business, Marketing, Finance, or a related field.
- Proven experience as an Account Manager, preferably within the food and beverage or tech industry.
- Strong business acumen and financial literacy, with the ability to understand and interpret financial statements.
- Familiarity with customer management systems (CRM) and tools for tracking account activities and issues.
Benefits and Perks
- Inclusive and diverse environment, valuing innovation and flexibility.
- Competitive compensation packages, including share options and a performance-based commission structure.
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