Chief Operating Officer

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

About Our Leadership Team:

CARE's leadership team is dedicated to driving excellence in the hospitality industry. The Chief Operating Officer (COO) will join a dynamic team of professionals who share a passion for delivering exceptional experiences to our guests.

Key Areas of Responsibility:
  • Drive Operational Performance: Oversee the daily operations of hotels, resorts, and restaurants, ensuring efficiency and adherence to CARE standards across departments.
  • Develop and Execute Strategic Plans: Collaborate with the CEO and senior leadership to develop and execute operational strategies aligned with CARE's goals.
  • Lead and Motivate Teams: Lead and motivate teams to achieve performance standards, conduct performance reviews, and ensure staff are well-trained and engaged.
  • Maintain High-Quality Guest Experiences: Monitor guest satisfaction, implement strategies to enhance the experience, handle complaints, and maintain a high-quality reputation.
  • Ensure Regulatory Compliance: Maintain up-to-date knowledge of industry laws and trends, ensuring compliance with regulations and safety standards.
  • Drive Technology and Innovation: Lead the adoption of technology for improved operational efficiency, work with IT teams for the integration of systems like property management and booking platforms.
  • Optimize Operational Processes: Streamline workflows, implement real estate management software, oversee the management of completed properties and facilities.
  • Leverage Sales and Marketing: Develop strategies for property leasing and marketing, manage tenant relationships, and ensure long-term profitability of assets.


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