Business Operations Manager
2 days ago
As a key member of our team at Afaq Q Tech General Trading, you will play a pivotal role in driving the growth and development of our Fulfillment By Amazon (FBA) program. We are seeking an exceptional Program Manager to join our MENA Marketplace team and help us achieve our vision of providing a world-class fulfillment experience to our Sellers and customers.
About the Role- Develop and execute comprehensive business strategies to accelerate the growth of FBA and drive process improvements.
- Become an expert in understanding processes, tools, data, and teams involved in the FBA process, both domestically and internationally.
- Analyze gaps or overlaps and initiate high-impact projects based on thorough analysis.
- Establish performance management mechanisms and track potential Sellers with interest to pilot initiatives.
- Foster strong relationships with key stakeholders to review operational/business metrics and set up processes to ensure goals are met.
- Work autonomously to drive forecasts, handle escalations, and make strategic decisions.
This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for delivering results through strong program management skills, problem-solving, influencing without authority, prioritization, and customer experience.
What You'll Need to Succeed- At least 3 years of experience in program or project management, preferably in a related field.
- Proficiency in SQL and advanced Microsoft Excel skills, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Exceptional written and verbal communication skills to create compelling positioning strategies and present complex information clearly.
- Strong analytical and quantitative skills to use data and metrics to justify requirements, improvements, and initiatives.
- A Master's degree in supply chain, business, engineering, finance, or a related technical or quantitative field.
We offer a dynamic work environment that empowers Amazonians to deliver exceptional results for our customers. If you have a disability and require a workplace accommodation or adjustment during the application and hiring process, please visit this link for more information.
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