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Sales Associate Leader
2 months ago
Majid Al Futtaim Holding is a leading retail and entertainment conglomerate in the Middle East, North Africa, and Central Asia regions. With a strong presence in 18 countries, the company operates a diverse portfolio of businesses, including shopping malls, retail stores, and entertainment venues.
Job Title: Senior Sales AssociateAs a Senior Sales Associate at Majid Al Futtaim, you will be responsible for delivering exceptional customer service and driving sales growth in our retail stores. Your primary objective will be to create a seamless shopping experience for our customers, ensuring that they leave our stores satisfied and eager to return.
Key Responsibilities:- Customer Service: Provide top-notch customer service, addressing customer concerns promptly and professionally, and escalating issues to the store manager when necessary.
- Sales Performance: Achieve set sales targets by utilizing creative sales techniques, upselling, and cross-selling products to customers.
- Product Knowledge: Develop and maintain thorough product knowledge to effectively recommend and locate merchandise for customers.
- Store Standards: Maintain high store standards, including cleanliness, tidiness, and replenishment, to ensure a positive shopping experience for customers.
- Security and Loss Prevention: Comply with all store security policies and regulations to minimize exposure to stock loss.
- Team Collaboration: Work collaboratively with colleagues to achieve sales targets and maintain a positive store environment.
- Education: High School Certificate
- Experience: 3-4 years of industry experience
- Skills: Good communication skills, excellent customer service skills
Majid Al Futtaim is a dynamic and growing company that offers a range of benefits and opportunities for career growth and development. As a member of our team, you will have the chance to work with a diverse and talented group of colleagues, all guided by our Leadership Model.