Senior Sales Associate
7 months ago
**Position Summary**:
Eram Talent is currently seeking a passionate and experienced Senior Sales Associate to join our luxury jewellery retail team. As a Senior Sales Associate, you will play a vital role in providing exceptional customer service, driving sales, and creating memorable experiences for our esteemed clientele.
At Eram Talent, we are committed to connecting top talent with reputable companies. Our global reach and network allow us to source high-potential professionals from various industries. Join us in our mission to provide outstanding recruitment solutions and shape the luxury retail industry.
**Key Responsibilities**:
- Provide exceptional customer service by greeting and assisting customers, understanding their needs, and offering personalized product recommendations.
- Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
- Drive sales by achieving personal sales targets and actively promoting jewellery products.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and advice to customers.
- Assist in merchandising and maintaining the presentation of jewellery products to create an elegant and enticing store environment.
- Process customer transactions, handle payments, and ensure accuracy in inventory management.
- Participate in inventory counts and assist in stock replenishment to maintain appropriate stock levels.
- Attend training sessions and meetings to enhance product knowledge and sales techniques.
- Assist in handling customer inquiries and resolving any issues or complaints in a professional and timely manner.
- Collaborate with the team to achieve store targets and contribute to a positive and collaborative work environment.
**Requirements**:
- Minimum 4 years of experience in luxury jewellery sales, preferably within a retail environment.
- Passion for luxury jewellery and a keen eye for detail.
- Excellent customer service and communication skills.
- Proven track record in achieving sales targets and delivering exceptional customer service.
- Strong product knowledge and ability to stay up-to-date with industry trends and new product launches.
- Excellent interpersonal skills and ability to build and maintain relationships with customers.
- Basic computer skills and familiarity with point-of-sale systems.
- Flexible schedule, including weekends and holidays.
- Ability to work well in a team environment.
- High level of integrity and professionalism.
**Benefits**:
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