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Employee Service Specialist
2 months ago
This is a position for an Employee Service Specialist in a dynamic organization. As an Employee Service Specialist, you will be responsible for providing excellent service and support to employees within our organization. You will play a crucial role in ensuring employee satisfaction and engagement by addressing their needs and concerns in a timely and efficient manner.
Key Responsibilities:
- Handle employee inquiries and requests related to HR policies, procedures, and benefits.
- Provide guidance and support to employees on various HR-related matters.
- Maintain accurate and up-to-date employee records and files.
- Assist in the onboarding process for new hires, including conducting orientation sessions and explaining company policies and procedures.
- Collaborate with HR team members to implement employee engagement initiatives and programs.
Requirements:
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Knowledge of HR policies and procedures.
- Attention to detail and ability to maintain confidentiality.
- Ability to work well in a team and independently.
